Encompass Administrator​/Configurator

The primary function of the Encompass Administrator/Configurator is to ensure the seamless operation and optimal performance of Encompass systems. This role involves managing system configurations, providing technical support, and maintaining comprehensive documentation. The Administrator/Configurator collaborates with various departments to understand their needs, implements system changes, and conducts training sessions to enhance user proficiency. Additionally, the role focuses on continuous improvement and business analysis to optimize processes and support business objectives.

• System Administration:
  Manage and maintain Encompass systems, ensuring they are up-to-date and functioning correctly.
• Perform System Analysis:
  Simulation testing to determine potential impact of deploying proposed system changes.
• Technical Support:
  Provide technical support to users, troubleshooting issues, and resolving them promptly.
• Documentation:
  Create and maintain detailed documentation of system configurations, processes, and procedures.
• Collaboration:
  
  Work with cross-functional teams to gather requirements and implement system changes that support business objectives.
• Training:
  Conduct training sessions for users to ensure they are proficient in using the systems.
• Continuous Improvement:
  Identify opportunities for system improvements and work with the IT team to implement enhancements.
• Business Analysis:
  Conduct business analysis to gather requirements, optimize processes, and ensure effective system configurations.

• Bachelor's degree in information technology, Computer Science, or a related field.

• Minimum of 3 years of Ellie Mae Administration experience in system administration, configuration, and testing.
• Proficiency in configuring Milestones and Persona, building Input forms, reports, dashboards and advanced coding of business rules.
• Experience in ensuring adherence to governance standards, managing risks, and maintaining compliance with legal and regulatory requirements.

• Encompass Administrator Certification, preferred

• Proficiency in system administration and configuration tools.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexibility to handle multiple projects and changing priorities
• Knowledge of financial services industry.
• Ability to plan, execute, and oversee projects to ensure timely completion.
• Ability to conduct business analysis to gather requirements and optimize processes.
• Commitment to identifying and implementing opportunities for system and process enhancements.
• Experience preferred in Visual Basic, SDK, API's, .Net and Azure Dev Ops