Information Systems Architect - Advanced
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-02-15
Listing for:
Globalpundits, Inc.
Full Time
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
Technical Support, Systems Engineer, IT Support, Cloud Computing
Job Description & How to Apply Below
Responsibilities :
- Providing level-2 and level-3 technical support for Citrix / Xen Apps server environment
- Monitoring of VDI platform with various client tools Netscaler, ControlUP
- Support will include:
- VDI End-User Sessions
- VDI Stack
- Level-2 management and technical support
- Ensuring virtual sessions are working as intended
- Handling IT- VDI related requests or inquiries received by client helpdesk
- Ensuring all Citrix platform server systems under management have updated software patches
- Xen Desktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
- Ensure high levels of client satisfaction for the products/solutions which are supported
- Addresses all technical questions around VDI and Citrix
- Participate in client meetings to update team members
- Ability to be the technical Subject Matter Expert within the Environment
- Deploy and support core Microsoft services, AD, ADFS, DNS & DHCP, WSUS and Group Policy.
- Advanced system testing tool knowledge & experience
- Strong technical experience with the following technologies:
- Citrix Xen Desktop
- Citrix Xen Server
- Microsoft Windows infrastructure.
- Ability to work well within a team environment
- Experience with Workflow analysis
- Technical collaboration for client problem solving
- Ability to apply best practices to ensure maximum amount of production
- Ability to provide one-on-one training to teammates
- 5+ years of experience with Citrix Xen App
- 5+ years of experience with Xen Server Administration
- 5+ years of experience with Microsoft Windows Servers
- 5+ years of experience with Citrix App Layering
- Experience troubleshooting systems, identifying root cause, and creating action plans to resolve issues
- Experience working within complex VDI environment
EDUCATION:
An Associate degree in computer science or a related field, or equivalent relavent experience.
REQUIREDCERTIFICATIONS:
Citrix Administrator certification
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