Network Technician
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-02-16
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, Technical Support
Job Description & How to Apply Below
Daily Duties / Responsibilities
Key Duties
- Help Desk & Ticket Management
- Respond to and resolve help desk tickets related to:
- Wired and wireless network issues
- Network account onboarding and offboarding via custom scripts
- Infrastructure-related incidents
- Level 1 Support:
On-call every 3 weeks for critical site support (Network outages) - Level 2 Support:
On-call every 3 weeks (alternating with Level
1) for escalated issues at critical sites
- Assist in network rollouts, upgrades, and cleanup efforts
- Participate in planning and execution of infrastructure improvements
- Support documentation and inventory of network assets
- Provide support for Microsoft administrative tasks, including:
- Entra (Azure AD) management
- Group policy and user provisioning
- Microsoft 365 administration
- Basic Windows Server maintenance
- Monitoring and performance tuning
- Patch management and updates
- 5+ Years of experience with Microsoft Entra
- 5+ Years of experience with Microsoft administration
- 5+ Years of experience with Windows Server environments
- 10+ Years of experience in troubleshooting skills in networking (wired and wireless)
- 5+ Years of experience in customer service
- Experience with wiring closets
- Experience with Ruckus switches
- Experience with Deskpro Ticketing System
- Experience with Active Directory, DNS, and Group Policy
- Ability to work independently and collaboratively in a team setting
- Excellent communication and documentation skills
- Bachelor's Degree. May substitute for equivalent experience.
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