Data Center Operations Manager

Join SBC Innovations and contribute to cutting-edge systems integration in a dynamic federal enterprise environment. Please help us maintain and enhance our enterprise-level IT systems, ensuring security, efficiency, and optimal performance across our extensive network of devices.

At SBC Innovations, we are dedicated to finding and hiring talented individuals with the right attitude, tenacity, and motivation. We truly believe in the value you bring to our organization.

The Data Center Operations Manager is responsible for the oversight, reliability, and performance of mission-critical data center operations. This role ensures high availability of infrastructure systems, environmental controls, and supporting technologies while maintaining operational discipline, compliance, and security standards.

The position requires a blend of technical expertise, operational leadership, and hands‑on infrastructure experience to support enterprise and federal environments. The Data Center Operations Manager will lead operational staff, coordinate vendors, manage facilities systems, and ensure compliance with applicable security and regulatory frameworks.

• Must be U.S. Citizen
• Must live within reasonable driving distance of Columbia, SC
• 5 days onsite per week

• Minimum 5 years of experience in data center operations; AND
• Bachelor’s degree in information technology, Computer Science, or a related field; OR
• Advanced certifications (e.g., Data Center Certified Associate, Certified Data Center Professional) preferred

• Overseeing daily data center operations to ensure 24x7 availability of systems and services
• Managing data center infrastructure including power distribution, UPS systems, HVAC, generators, fire suppression, and environmental controls
• Monitoring performance, capacity, and environmental metrics; proactively mitigating operational risks
• Leading incident response efforts including outage management, root cause analysis, and corrective action implementation
• Coordinating installation, maintenance, and lifecycle management of server, storage, and network hardware
• Maintaining architecture diagrams, rack elevations, and network topology maps
• Managing capacity planning and performance optimization initiatives
• Enforcing change management and configuration management processes
• Supervising data center personnel and managing shift schedules and escalation procedures
• Managing vendors, SLAs, contracts, and service providers
• Supporting audits, compliance assessments, and security reviews
• Minimum 5 years of experience in data center operations
• Bachelor’s degree in Information Technology, Computer Science, or a related field OR equivalent professional experience
• Advanced certifications such as Data Center Certified Associate (DCCA) or Certified Data Center Professional (CDCP) preferred
• Demonstrated experience supporting regulated or secure environments

Must be able to obtain up to a Secret Clearance

• Ensure operational reliability and high availability of data center facilities and infrastructure
• Maintain compliance with industry standards and federal security requirements (e.g., FISMA/NIST, DOJ/USAO policies)
• Oversee lifecycle management of hardware and infrastructure assets
• Maintain documentation including architecture diagrams, rack layouts, and infrastructure mapping
• Support disaster recovery and continuity planning initiatives
• Ensure adherence to safety and operational best practices

Strong Technical

Skills:

• Data center infrastructure and network technologies
• HVAC, UPS, and power distribution systems
• Network and server hardware
• Data center management tools and monitoring software
• Capacity and performance planning
• Lifecycle and asset management
• Infrastructure documentation and diagram maintenance

Leadership and Organizational

Skills:

• Ability to work under pressure and manage multiple priorities
• Strong analytical and problem‑solving abilities
• Effective communication and interpersonal skills
• Ability to operate in fast‑paced, high‑stress environments
• Strong written and verbal…