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Help Desk Analyst: First‑Line IT Support Social Services

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: State of South Carolina
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Analyst: First‑Line IT Support for Social Services
Location: Columbia

A state social services department is seeking a Help Desk Analyst to provide first level technical support. The role includes managing ticket intake, troubleshooting user issues, and maintaining professional communication. Candidates should have a High School Diploma and basic computer skills. Benefits include health insurance, retirement plans, and paid leave. This role involves working in an office setting, providing essential support to enhance service delivery to the community.
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