Senior ITAM Specialist

Summary

Supports the asset management life cycle of information technology hardware and/or software assets throughout the organization. Implement policies, processes and procedures in support of Information Technology Asset Management (ITAM) objectives. Identify and integrate ITAM processes with related processes within IS, to include Integrated Cloud Orchestration System (ICOS), procurement management, contract management, change management, and incident management.

Logistics:
Blue Cross Blue Shield of South Carolina

Location:

This is a full-time (40-hours/week) Monday-Friday on-site position in a typical office environment. This role is located at 8901 Farrow Road, Columbia, SC 29203.

Position

Purpose:

Supports the asset management life cycle of information technology hardware and/or software assets throughout the organization. Implement policies, processes and procedures in support of Information Technology Asset Management (ITAM) objectives. Identify and integrate ITAM processes with related processes within IS, to include Integrated Cloud Orchestration System (ICOS), procurement management, contract management, change management, and incident management.

• Analyze and reconcile asset discovery data against current inventory data, entitlement data, and contractual terms and conditions for IT assets. Create and execute action plans to research and resolve identified gaps. Audit hardware inventories for accuracy. Analyze hardware utilization reports to understand current demand and forecast future utilization. Establish appropriate inventory levels to support business demand.
• Provide ITAM support and services to IS projects upgrading or implementing new software and hardware assets. Maintain involvement into IT operations and system configuration changes that may impact ITAM functions, inventory data, or licensing compliance. Forecast, track and notify interested IS organizations of critical lifecycle and contractual milestones and activities (expirations, renewals, etc.). Provide data, knowledge and preparation in support of the milestones as appropriate.
• Implement processes for IT Asset Disposition (ITAD) activities ensuring work is in compliance with regulatory, government, and customer requirements. Actively seek and identify opportunities for cost savings and containment. Package and present ITAM savings opportunities to Senior Management.
• Participate in budget creation and development efforts related to IT assets. Mentor entry level ITAM personnel.

Work Environment:
Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Travel to BCBSSC sites may be required.

• Bachelor's degree in a job-related field

• 9 total years job-related work experience
• Associate's degree plus an additional 2 years job-related work experience for a total of 7 years job-related work experience.

• 5 years of asset management, procurement, workstation support, or other job-related work experience.

• Strong knowledge of Asset Management policies, procedures and concepts.
• In depth understanding of hardware/software licensing/maintenance models.
• Strong analytical, assessment and problem-solving skills.
• Excellent communication, organizational, planning and time management skills, with ability to prioritize and multi-task assignments.

• Microsoft Office.

• Experience managing hardware assets in a stockroom
• Previous experience working in the ICD Item Master Role
• Experience with data analysis and reconciliation
• Hardware Model Management
• Software/System Knowledge and
  
  Experience:
  • Service Now HAM
  • ICD
  • Advanced Excel

• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn.
• Nine paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.

Blue Cross Blue Shield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status.…