Business Analyst; End User Deployment

Business Analyst (End User Package Deployment)

This range is provided by CEI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Long‑term contract, with an initial term through October 2026, planned for extension and/or permanent placement
• Hybrid position, onsite 3 days/wk (Tuesday, Wednesday, Thursday) and remote Monday & Friday
• Pay rate is $37‑$39/hr W2 + eligible to sign up for benefits (Medical, Dental, Vision, and 401k) on day 1
• Candidates with a strong background in business analysis and enterprise software deployment are encouraged to apply.

The Business Analyst will oversee and manage the workflow for the End User Package Deployment and Remediation teams. This role focuses on tracking progress, identifying bottlenecks, and providing actionable insights through data analysis and visualization tools to ensure the successful delivery of software updates and remediation across a large‑scale enterprise environment.

• Elicit and document user requirements to meet business objectives
• Guide technical and customer teams in system development supporting business solutions
• Facilitate knowledge transfer about business strategies to support teams
• Review problem logs, assist with test plans, and support deployment accuracy
• Provide input on system changes based on business needs
• Validate business needs for solutions and process improvements
• Maintain documentation, gather requirements, coordinate quality assurance, and deliver status updates to stakeholders

• 4 years of IT business analysis experience
• Proficiency with Data Analysis and Visualization tools such as Microsoft Excel, Power BI, Splunk
• Experience with Microsoft M365 suite
• Partial onsite work environment
• US Citizen eligibility for security clearance
• Demonstrated experience with data analysis, visualization, and business solution implementation
• Excellent documentation, requirement translation, and stakeholder communication skills
• Ability to guide both technical and business teams successfully

• Service Now or Azure Board experience
• Experience with software distribution tools such as SCCM, Intune, or Big Fix
• Background working within Agile and Dev Ops environments
• Understanding of iterative development, CI/CD processes, and cross-team collaboration

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management — our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

• Associate

• Full‑time

• Consulting and Information Technology

• IT Services and IT Consulting

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