IBM WebSphere MQ Administrator c2c Belton, SC

IBM Web Sphere MQ Administrator

Location:

Belton, SC (Onsite)

Must be a Local Candidate of Belton, SC

Must Have:

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IBM Web Sphere MQ Administrator, IIB, MQ with Linux, IBM MQ Clustering, Grafana, Kibana, and AKS (Azure Kubernetes Services)

• Candidate should be extremely good at IBM Web Sphere MQ Administrator with minimum of 7-8 years of experience.
• Candidate must know skills on IBM MQ Clustering, Installations, Distribution queuing and new setup.
• Candidate must be good using MQ with Linux, Windows and have expertise in scripting.
• Candidate should have administration experience on IIB, experience who can do configuration changes, deployments and Broker setup.
• Good hands-on expertise on Problem management, change management, Incident management is must.
• Hands-on expertise on setting up SSL, certificate/key management.
• Experience in installing, patching, upgrading, administering, scripting, and maintaining/troubleshooting on both MQ & IIB.
• Should have expertise in working through Agile Methodology.
• Candidate having Certification on MQ, IB, ACE will be preferred.
• Ability to work independently and as part of a team.
• Need hands on experience to tune the AKS cluster environment and have knowledge into scripting.
• Should have working knowledge on monitoring tools like Grafana, Kibana.
• Must have knowledge to deploy Kubernetes application into AKS (Azure Kubernetes Services).
• To adhere to quality standards, regulatory requirements and company policies.
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases.
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
• To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations or L3 level support and doing incident and problem management.
• Work on value adding activities such as Knowledge base update and management, training freshers, coaching analysts and conducting interviews or participation in hiring drives.