Senior Technology Analyst - Hybrid - Government Clearance | No Recr

The End User Platform Services team is a highly technical organization responsible for the design, evolution, and support of enterprise end-user computing and remote access services. This includes Citrix, Virtual Desktop Infrastructure (VDI), VPN, Intune, network printing, and physical workstation environments. The team focuses on delivering secure, scalable, and reliable end-user platforms that support enterprise-wide business operations.

In this senior-level role, the analyst will contribute beyond operational support by helping define platform strategy and long-term technical direction. This includes translating business requirements into scalable technical standards, roadmap initiatives, and modernization efforts across end-user computing services.

• Support and maintain enterprise end-user platform technologies and associated lifecycle processes
• Contribute to the development and execution of technology roadmaps, standards, and best practices
• Collaborate with vendors, architects, and stakeholders to evaluate product capabilities and future-state solutions
• Participate in technical discussions regarding infrastructure design, upgrades, and modernization initiatives
• Research emerging technologies and assess their impact on existing enterprise environments
• Document technical standards, procedures, and operational guidance for platform services
• Support the integration and optimization of end-user computing technologies across enterprise environments
• Provide input into governance, lifecycle management, and platform improvement initiatives
• Work cross-functionally to ensure alignment between infrastructure, security, and business needs

• Citrix Virtual Apps & Desktops (On-Prem and Cloud), including Xen App/Xen Desktop, Net Scaler (Citrix ADC), Store Front
• Windows Server administration and Active Directory integration
• High Availability (HA) design principles, performance tuning, and security hardening
• Secure Remote Access and Zero Trust technologies (e.g., Zscaler or equivalent solutions)
• VPN technologies and legacy-to-modern remote access migration strategies
• VDI and endpoint computing platforms, including Windows workstation environments
• Enterprise networking and security integration, including firewalls, TLS, certificates, access controls, and routing considerations

• Citrix Cloud modernization and LTSR upgrade experience
• Store Front optimization and Citrix infrastructure consolidation
• Zero Trust architecture design and implementation (Zscaler or equivalent)
• Endpoint and virtual workspace integration with VDI environments
• Experience modernizing legacy VPN/Citrix environments into secure remote access models

• Ability to operate in a fast-paced enterprise environment with multiple concurrent priorities
• Strong documentation, communication, and stakeholder engagement skills
• Experience working with vendors and enterprise architecture teams
• Ability to support both operational stability and strategic modernization efforts

This organization is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.