IT Healthcare Consultant - Development Tools Administrator - Project Lead; Hybrid
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-06-13
Listing for:
Serigor, Inc.
Full Time
position Listed on 2026-06-13
Job specializations:
-
IT/Tech
IT Consultant, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Location: Columbia
Job Title: IT Healthcare Consultant - Development Tools Administrator - Project Lead (Hybrid)
Location: Columbia, SC
Duration: 12+ Months
Job Description:
The Client requires an IT Healthcare Consultant-Development Tools Administrator-Project Lead to support, configure, and operate the Atlassian tools being used by the agency's major software development and implementation projects. The IT Healthcare Consultant-Development Tools Administrator-Project Lead will perform all aspects of Atlassian tool deployment, configuration, customization, operations, monitoring, and support, working with the hosting and infrastructure vendor as required.
Primary objective s:
- Provide Atlassian Product Expertise. Support to teams using Atlassian by providing consultation, workflow design, permission schema, global templates, etc. Deep knowledge (at least 5 years) of JIRA (cloud), Confluence, Bitbucket, including APIs and webhooks.
- Perform day-to-day platform configuration and maintenance, user and access management, workflow, scheme and template design.
- Experience in creation and management of automated tasks and scripting (JIRA Automation and Script Runner), including integration with other ticketing systems (Service Manager and Tiger Tracks)
- Experience with developing advanced JQL filters and custom dashboards.
- Monitor and respond to incoming requests for configuration and assistance from users
- Ensure upgrades and updates to the Atlassian tools and add-ons are tested and implemented timely
- Develop, document, and follow standard processes, procedures, runbooks, etc. for operating the Atlassian tools, including change and incident management
- Identify opportunities to streamline and standardize the configuration of the tools; eliminate extraneous configurations; and maintain optimal performance
- Lead cloud migrations, instance consolidations, upgrades, and business continuity planning.
- Monitor system health, conduct audits, implement security policies, and maintain compliance in production environments.
- Evaluate and administer plugins, handle staging/testing/production rollouts, and assess app impact. Preferred experience with Atlassian Rovo.
- Experience with integration architecture, connecting Atlassian tools with CI/CD pipelines, ITSM systems, identity providers, and external reporting systems.
Candidates for this position must be capable of performing all aspects of Atlassian tool deployment, configuration, automation, integration, customization, operations, monitoring, and support.
This includes but is not limited to:
- Product installation and maintenance
- Regular version upgrades, following the agency's change management processes
- Monitoring and incident response/communications
- End-user support and training, as needed
- Subject matter expertise for Atlassian tools and plug-ins
- Maintaining an awareness of the agency's license agreements with Atlassian and notifying management of upcoming expiration/renewals
- Installing and configuring plug-ins/extensions
- Configuring the tools based on team needs
- Building and providing dashboards and reports
- Identifying opportunities for integration with other tools in use and performing that integration (notifications to Microsoft Teams, integration with Outlook, etc.)
Education:
- Bachelor's degree in a related field. Equivalent (4-years) related experience may be substituted for the bachelor's degree.
- 5-year experience Jira administration, configuration, usage, and maintenance
- 5-year experience Confluence administration, configuration, usage, and maintenance
- 5-year experience configuring Atlassian products based on a business requirements document
- 2-year experience in creation…
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