Medicaid Quality Assurance Analyst

Medicaid Quality Assurance Analyst, Columbia, SC, US

Quality Assurance Analyst - Advanced

This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on SC DHHS enrollment and eligibility systems, to include document management and workflows. Serves as a technical resource for agency projects, regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Uses expertise to evaluate proposed and implemented solutions as well as recommend improvements.

• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
• Design and support user interface testing application and regression testing software.
• Test software applications for reliability and stability.
• Implement testing programs to perform quality assurance on technical applications including negative testing and usability.
• Perform Smoke test, System Integration Test and End to End test on various systems/Applications.
• Proactively identifies issues, and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.
• Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization.
• Define, implement, and evangelize best practices, processes, and policies which are established internally and by applying industry best practices.
• Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements.
• Maintain database with product defects, user reviews, survey information and functional improvements.
• Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency.
• Advises on best practices regarding industry standards. Maintains issues in defect database and participates in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels.
• Perform reviews, walkthroughs, or inspections and adhere to established governance standards.
• Provides oversight/approval of vendor unit/system integrated test plans and test results.
• Provide guidance on the preparation/review of test plans.
• Provide guidance on the preparation/review of test scripts/scenarios.
• Preparation/review of test reports.
• Checking progress against targets, report as necessary and take action to resolve exceptions.
• Collaborates with internal stakeholders and technicians at all levels; document feedback and reports of testing outcomes to management. Work with architects, technicians, and management onproject testing and complete assigned tasks in a timely fashion.

• 5+ years’ experience in Quality Assurance & Quality Control.
• 5+ years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.
• 3+ years’ experience in Sahi Pro/Selenium Automation Framework.
• Design and Develop Test Automation Scripts using Test Automation Guidelines.
• Working knowledge of ONE of the following:
  Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.
• Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
• Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
• Experience with test design tools like PICT or equivalent orthogonal based tools.

• 5+ years large enterprise or e-business systems experience.
• 3 years Medicaid or healthcare experience;
  Deep knowledge of healthcare operations (preferably Medicaid), business processes.
• Experience with X.12 Standards and HIPPA EDI Transactions.
• Proficient in Atlassian tool suite including JIRA and Confluence.
• Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.

• Bachelor’s degree in a…