IT Support Assistant
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-06-27
Listing for:
Wesley Commons
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
Job Purpose:
The Information Support Assistant is responsible for providing software and hardware support, training, and troubleshooting in a networked environment. Provides support on a wide range of systems including PC workstations, smartphones, tablets, cable TV/Internet systems, and telephone systems.
Key Responsibilities:
Provide hardware and software support and technical assistance to residents.
Respond to first-level user requests.
Install, configure, maintain, and troubleshoot software.
Provide support for cable systems.
Perform purchasing-related tasks and other tasks as assigned.
Required
Education:
Associate degree in Information Technology, Computer Science, or a related field
Required Experience:
Experience in providing hardware and software support
Experience with troubleshooting and maintaining cable systems
Preferred Experience:
Experience supporting computers, tablets, and phones
Knowledge of networking
Required
Skills and Abilities:
Strong problem-solving skills
Excellent communication skills
Customer service skills
Ability to work independently
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