Network Administrator

Job Overview

Pay Range: $43.75hr - $48.75hr

• 3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration.
• 3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points.
• 3+ Years of Experience with SD-WAN, PKI, and secure authentication services.
• 3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices.
• 3+ Years of Experience with creating, reading, and maintaining network documentation and diagrams.

• Coordinate daily/weekly assignments for the deployment, operational support, diagnostics, and troubleshooting of the organization’s critical enterprise architecture.
• Work with Network, Security, and other IT professional groups and non-IT staff to assist with problem resolution, mitigation of issues, and to provide technical solutions.
• Ensure assignments are completed accurately and on-time, and regularly provide progress, tasks, and deliverables status updates to the assigned project manager.
• Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication services.
• Monitor, identify, and remediate issues with enterprise network and identity services.
• Support network connectivity and authentication services on Windows-based systems.
• Support connectivity and secure access on mobile devices.
• Manage the network and identity infrastructure lifecycle at all stages.
• Create and maintain network documentation.
• Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutions.
• Perform enterprise network deployments, installations, and upgrades.
• Perform firmware/software/security/feature upgrades across network and identity platforms.
• Monitor trouble ticket system and complete assigned network, authentication, and connectivity tickets.
• Serve as the primary support resource for network and access-related technical issues.
• Assist staff/contractors in resolving network, authentication, and connectivity-related problems.
• Coordinate and assist with testing and validation of network and identity solutions.
• Adhere to security and IT policies and standards.
• Work closely with key stakeholder groups to ensure appropriate engagement and focus is maintained.
• Assist various IT groups with other tasks as assigned.
• Create, maintain, and review/improve upon network and identity documentation.
• Provide updates to Project Team.
• Perform other tasks and duties as assigned.

• Any current/previously held network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft.
• Cisco Networking Academy or similar bootcamp/training.

• Ability to perform on-site physical network work, including lifting 40 lbs and working on ladders.
• Valid driver’s license and ability to travel statewide to remote sites.
• Strong verbal and written communication skills with both technical and non-technical staff.
• Strong interpersonal and customer service skills.

• Associates Degree in a relevant field of work or high school diploma with equivalent work experience.