Technology Procurement & Process Consultant

We are seeking a structured, process-driven Technology Procurement, Software Distribution, and Contract Process Consultant to manage system-wide technology intake, software asset workflows, and vendor coordination.

If you excel at managing workflow queues, organizing software licensing, and coordinating across cross-functional teams, we want to hear from you!

• Location: Downtown Columbia, SC
• Work Arrangement: Fully Onsite (Candidate must be an SC resident or willing to relocate prior to starting at their own expense)
• Interview Process: 1 Round, Virtual (Quick turnaround)
• Position Type: Contract / Contingent Labor (With potential for extension)

• Queue Management: Monitor, triage, and manage technology procurement, software distribution, and contract workflow queues.
• Request Review & Routing: Review submissions for completeness and route them to appropriate evaluation teams (Security, Digital Accessibility, Legal, and Budget).
• Customer & Vendor Liaison: Guide internal customers through requirements, identify missing documentation, and participate in supplier discussions regarding licensing and renewals.
• Process Documentation: Maintain accurate workflow records, update software pricing lines, and write standard operating procedures (SOPs), FAQs, and knowledge base articles.

• 2+ Years of Queue/Case Management: Experience managing intake processes, tickets, or service operations.
• 2+ Years of Software & Procurement Workflows: Familiarity with contracts, software distribution, asset management, or licensing reviews.
• 2+ Years of Documentation: Proven ability to create process steps, training materials, and customer-facing guides.
• Systems & Tools: Proficiency with workflow/ticketing systems and Microsoft Office.

• Experience in Higher Education or the Public Sector
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• Hands-on experience with Service Now or similar ITSM platforms.
• Familiarity with IT compliance frameworks (Accessibility, Security, Privacy).
• ITIL, CAPM, or PMP certifications.

• Bachelor's degree or an equivalent combination of education and relevant administrative workflow experience. (No technical certifications required).