Assistant IT Director

The Assistant IT Director will serve as a contributing member of the IT Division's Leadership Team, working collaboratively with IT staff, (STO) employees, Senior and Executive staff.

• Serves as the Assistant IT Director.
• Leads and supports the planning, development, and administration of enterprise IT operations for the STO.
• Manages assigned operational and administrative functions of the IT Division to include supervision, motivation and development of staff.
• Manages daily IT operations including oversight of infrastructure, business applications, and helpdesk services; ensures reliable, secure, and efficient delivery of technology services aligned with agency needs.
• Leads designated IT vendor relationships and critical systems/applications to ensure efficient and effective operations of the STO and compliance with all policies, security and legal requirements.
• Serves as the primary STO operations liaison for shared services vendors, ensuring service delivery, performance standards, and operational priorities are aligned with agency requirements.
• Analyzes complex technical and operational issues and develops recommendations to improve system performance, security, and efficiency.
• Serves as a contributing member of the STO’s Information Security Team and supports implementation of cybersecurity programs, including incident response, risk assessments, vulnerability management, mitigation and remediation aligned with statewide security frameworks.
• Supports the operation of enterprise systems and integrations, including updates/enhancements interfaced with the State’s enterprise SAP solution, financial institutions, and third‑party systems.
• Assists with IT operational and planning functions, including contract renewal tracking, procurement assistance, budget monitoring, and long‑range technology planning.

• A bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
• At least six (6) years of progressively responsible experience at a senior IT management level managing complex information technology functions including a minimum of three (3) years of full‑time, progressive supervisory experience in an IT environment or related field.

• Experience in state government, financial services, or other regulated environments, with a strong background in cybersecurity, audit, compliance, and risk management.
• Project management experience, enterprise systems, and system integrations is desirable, along with familiarity with shared services environments.
• Relevant certifications such as Security+, CISSP, CISM, ITIL, PMP, or similar are preferred.

• Must be a highly effective communicator both orally and in writing.
• Proven ability to build, manage and foster a team‑oriented environment.
• Excellent leadership, management and interpersonal skills.
• Must be able to establish and maintain effective working relationships and be able to comprehend and logically analyze situations before rendering decisions.
• Must exercise judgment and discretion at all times.
• Ability to effectively plan and organize work activities and prioritize task completion to meet schedules and deadlines.
• Ability to work effectively with users, vendors and staff members.
• Ability to plan, direct, instruct and review the work of technical personnel.
• Extensive knowledge of computer systems analysis, design, testing, debugging and maintenance techniques.
• Extensive knowledge of computer programming languages.
• On occasion will be called upon to work beyond standard office hours or long hours under pressure of meeting preestablished deadlines or to address issues or incidents.
• Must be able to safely lift and carry files, books and reports weighing up to 20 pounds.
• Must be able to sit, stand, and walk for prolonged or intermittent periods of time.
• Must be able to reach, bend and twist at the waist to perform filing, desk work and operate general office equipment.