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IT Operations Analyst — Helpdesk & Outage Response

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Robertson & Company Ltd.
Contract position
Listed on 2026-07-14
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Position: IT Operations Analyst I — Helpdesk & Outage Response
Location: Columbia

Prime Hires is seeking a skilled Service Availability IT Operations Analyst I to join our client in Columbia, SC. The 12-month contract offers $20 per hour onsite and requires a high school degree with 0-2 years in tech support call center environments.

You will handle inbound colleague calls and emails, document problems, escalate as needed, identify outage trends, and support continuous improvement. Strong customer service, basic IT knowledge, and proficiency with Microsoft Office 365 are

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