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Principal Salesforce BA - CRM & Process Leader
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-16
Listing for:
Cengage Group
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
CRM System
Job Description & How to Apply Below
Cengage Group is seeking a Principal Business Analyst to influence the information technology landscape by leading Salesforce CRM initiatives. You will work with cross-functional teams to capture complex requirements and guide implementations that improve CRM capabilities across sales and service processes.
The role emphasizes independent work, analytical rigor, and the ability to translate business needs into technical solutions, with a focus on high-quality training and user adoption across
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