Senior CS Platform Architect: Gainsight & AI
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-07-30
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
AI Business & Operations, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to lead the administration, optimization, and architectural direction of Customer Success platforms—primarily Gainsight and Staircase AI. You will bridge technical execution with business strategy and partner with CS leadership to translate needs into scalable system solutions.
You will leverage data, automation, and AI insights to drive product adoption, reduce churn, and accelerate measurable business outcomes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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