Business Analyst II - P&C Insurance

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know.

We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!

To learn more about us, visit  and follow us on our social channels for the latest information – Linked In and Twitter.

Business Analyst II - P&C Insurance

The Business Analyst II is an experienced professional responsible for overseeing technical projects and ensuring their successful execution. This role involves managing project deliverables, coordinating with cross-functional teams, and contributing to complex technical tasks within large-scale initiatives.

• Acts as the project lead for technically focused customer initiatives, ensuring successful delivery and alignment with client requirements
• Acts as a technical consultant resource on a project team responsible for analysing, designing, and configuring business processes
• Collaborates with other teams and stakeholders to assess current capabilities and identify customer requirements.
• Elicits and documents detailed product requirements and use cases, ensuring clarity for implementation, and develops and maintains comprehensive business requirements to guide the project team.
• Transitions the requirements and use cases to the technical team and ensure a clear and complete understanding of the requirements.
• Manage integration projects between DCLC and core systems to ensure seamless data flow between systems.
• Comfortable using RESTful APIs, working with Microsoft Logic Apps, and writing SQL queries
• Performs other related duties and activities as required.

• Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis
• 2 - 5 years’ professional experience, preferably in a similar role
• Experience interfacing with customers, including customer presentations

• Excellent communication skills, verbal and written
• Experience in requirements gathering, identifying gaps, estimating, implementation, test planning and execution, and User Acceptance Testing definition and execution
• Experience translating requirements and use cases into test conditions and expected results for assembly, product, and user acceptance testing
• Experience/knowledge of Loss Control Insurance software applications
• Experience/knowledge of software development life cycle for Loss Control insurance software

• Travel: ~25%
• Work Authorization:
  Legally authorized to work in the country of the job location.

Our global company celebrates & leverages the differences each employee brings to the table. Our…