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IT Service Desk Tech II: Expert User Support & ITIL
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-09-04
Listing for:
State of South Carolina
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
State of South Carolina's Department of Employment and Workforce (DEW) seeks a Service Desk Technician II in Columbia to process IT incidents and service requests within the IT Operations department. The role emphasizes customer service, timely resolutions, and quality restoration of services.
Ideal candidates will have a bachelor’s degree or equivalent, with experience in Office 365 accounts, VPN token issuance, and ITIL troubleshooting approaches.
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