Group Sales Administrator - Hybrid Columbia, South Carolina

Summary

Serves as liaison to customers, agents, agencies, group leaders, marketing, underwriting, and operations to ensure appropriate documentation is received for accurate and timely processing. Verifies all group submissions are in compliance with BCBS underwriting rules and regulations.
* This position is onsite throughout a 60-day training period.

This position is full-time (40-hours/week) Monday-Friday in a typical office environment. Following the training period this position is hybrid, 3 days onsite and 2 remote. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229

• Reviews all forms/documents for completeness.
• Contacts agents/groups for needed information.
• Verifies coverage benefits.
• Keys group and member information into enrollment system.
• Performs initial underwriting review using medical rater program.
• Requests necessary medical records.
• Submits packages to underwriting.
• Runs alternate proposals through Accel-a-rate proposal system.
• Reviews rating for workers' compensation and out of state employees.
• Retrieves claims history information.
• Acquires necessary approval from Companion Life.
• Handles inquiries from agents, group leaders, and customers.
• Works closely with agents, agencies, and sales representatives to determine if additional training is necessary based on quality of groups submitted.

Required

Education:

Associate's Degree

Equivalency: 2 years job related work experience

Required

Work Experience:

2 years small group marketing, membership, underwriting, and/or customer service.

• Working knowledge of word processing and spreadsheet software.
• Good judgment skills.
• Effective customer service and organizational skills.
• Demonstrated verbal and written communication skills.
• Demonstrated proficiency in spelling, punctuation, and grammar skills.
• Analytical or critical thinking skills.
• Ability to handle confidential or sensitive information with discretion.

Preferred Education:

Bachelor's degree
- Marketing, Business Administration, communications, or related field.

• Working knowledge of database software.
• Effective presentation skills.
• Ability to persuade, negotiate, or influence others.

Preferred Software and Other Tools:
Working knowledge of Microsoft Access or other database software.

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Blue Cross Blue Shield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender…