Workstation Support Analyst

Workstation Support Analyst
- Central Deployment (Information Systems)

Required Education (I/S)

Associate Degree in Computer Science, Information Technology, or other job-related field

OR

2 years of job-related work experience

Required Work Experience

2 years of technical operations support experience

Required Technologies / Tools

• Microsoft Teams
  , Excel
  , Office
  , Windows
• Proficient in Microsoft Office applications including:
• Outlook, Word, Excel, Teams, One Note
• Ability to leverage these tools to support daily business operations

Preferred (Not Required)

CompTIA A+ or higher preferred
, but not required

Core Competencies

• Strong professional customer service
• Ability to resolve inquiries and communicate effectively via:
• Phone, Microsoft Teams, and email
• Self-driven leader
  : works independently, uses sound judgment, takes initiative, and can provide guidance/support to others with minimal supervision
• Strong organization and attention to detail
  :
• Record management, asset/request tracking, operational support, and process compliance
• General knowledge of computer equipment and peripherals
  :
• Can identify and communicate technical details when needed

Day-to-Day Responsibilities

• Building workstations
• Backing up data
• Installing software
• Deploying new workstations to users in the environment

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: req