Technician, Workstation Support
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-09-21
Listing for:
TALENT Software Services
Full Time
position Listed on 2026-09-21
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Computer Repair / Support
Job Description & How to Apply Below
- Responsible for the installation and configuration of workstation software and hardware for IT users. Learns to identify proper documented procedures and scripts used for troubleshooting end user problems.
- 40% Following established policies and procedures, assists in rollout and installation of workstation software and hardware. Performs software updates and handles moves, computer setup and peripherals from site to site.
- 40% Maintains workstation hardware and software. Replaces hardware that has become faulty and corrects software issues. May order replacement parts and track status/inventory of items. Ensures tools and equipment are licensed and approved by IS purchasing.
- 20% Complete data backups and restorations for users. Assists customers/users and answers questions regarding their equipment. May perform software testing and evaluation of new software and hardware prior to production.
- Responsible for the installation and configuration of workstation software and hardware for IT users. Learns to identify proper documented procedures and scripts used for troubleshooting end user problems.
- 40% Following established policies and procedures, assists in rollout and installation of workstation software and hardware. Performs software updates and handles moves, computer setup and peripherals from site to site.
- 40% Maintains workstation hardware and software. Replaces hardware that has become faulty and corrects software issues. May order replacement parts and track status/inventory of items. Ensures tools and equipment are licensed and approved by IS purchasing.
- 20% Complete data backups and restorations for users. Assists customers/users and answers questions regarding their equipment. May perform software testing and evaluation of new software and hardware prior to production.
- Required
Skills and Abilities:
Strong customer service skills. Able to identify and follow proper documented procedures and scripts used for troubleshooting problems. Able to provide Tier II support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems. - Required Software and Other Tools:
Familiarity with computer and workstation equipment.
Required
Education:
Associate Degree in Computer Science, Information Technology, or other job related field. or 2 years of job related work experience.
Required Licenses and Certificates: A+ Certification Preferred
Work Experience:
1 year-of technical operations support experience.
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