Quality Assurance Analyst Advanced

Job Title: Quality Assurance Analyst Advanced

Job Location: Columbia, SC

Position Type: W2 Contract

Primary

Skills:

Quality Assurance & Quality Control, Test Case & Scenario Design, Sahi Pro/Selenium Automation Framework, Test Automation Script Development, Test Plan & Test Report Preparation, System Integration Testing, End-to-End Testing, Smoke Testing, Regression Testing, User Acceptance Testing, Defect Management, Equivalence Class Partitioning, Pairwise Analysis, PICT, Spice/TPI/TMMI/CMMI OPF/OPD/PPQA, JIRA, Confluence, X.12 Standards, HIPAA EDI Transactions, Medicaid/Healthcare Operations, SDLC (Waterfall & Agile), Strong English Communication

• 5+ years large enterprise or e-business systems experience
• 3+ years Medicaid or healthcare experience; deep knowledge of healthcare operations (preferably Medicaid) and business processes
• Experience with X.12 Standards and HIPAA EDI Transactions
• Proficient in Atlassian tool suite including JIRA and Confluence
• Prior experience working in a standard SDLC (waterfall methodology) and in an AGILE delivery
• Experience with test design tools like PICT or equivalent orthogonal-based tools

• Bachelor's degree in a technical, business, or healthcare field, or 5+ years of equivalent experience in Quality Assurance

This is a new position due to increased workload. The Quality Assurance Analyst Advanced will serve as a system testing specialist on enrollment and eligibility systems, including document management and workflows. The role serves as a technical resource for agency projects regarding Medicaid enrollment, eligibility, claims processing, and related sub-systems. The candidate will evaluate proposed and implemented solutions and recommend improvements.

Candidates who enjoy working on complex, change-oriented projects will find this position attractive.

• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams
• Design and support user interface testing application and regression testing software; test software applications for reliability and stability
• Implement testing programs to perform quality assurance on technical applications including negative testing and usability
• Perform Smoke test, System Integration Test, and End-to-End test on various systems/applications
• Proactively identify issues and action items leading to possible solutions by planned due date or report impediments to finding a timely solution; coordinate with leadership and technical resources at all levels
• Participate in projects to perform quality assessments that expose security flaws, reveal defects, and identify areas of optimization
• Define, implement, and evangelize best practices, processes, and policies established internally and by applying industry best practices
• Ensure projects adhere to software testing governance policies, best practices, and guidelines; recommend improvements
• Maintain database with product defects, user reviews, survey information, and functional improvements
• Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency
• Advise on best practices regarding industry standards; maintain issues in defect database and participate in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels
• Perform reviews, walkthroughs, or inspections and adhere to established governance standards
• Provide oversight/approval of vendor unit/system integrated test plans and test results
• Provide guidance on the preparation/review of test plans
• Provide guidance on the preparation/review of test scripts/scenarios
• Preparation/review of test reports
• Check progress against targets, report as necessary, and take action to resolve exceptions
• Collaborate with internal stakeholders and technicians at all levels; document feedback and report testing outcomes to management
• Work with architects, technicians, and management on project testing and complete assigned tasks in a timely fashion

• Superb written and oral communications skills, including the ability to write requirements and Use Cases; very strong proficiency in English is required
• Document and support development of test scenarios/cases and the execution of testing activities
• Communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to development teams