Product Assurance Specialist - Event Controls

Overview

ETC, a global leader in entertainment and architectural lighting, currently has an opening for a Product Assurance Specialist (PAS) in the R&D Live Event Controls department onsite at our Austin, TX location!

We are seeking individuals that love to program lighting control consoles and have a passion for production-grade, world-class software that solves the real-world challenges that push the envelope of what’s possible in live production. Our flagship console line, the Hog Family, can be found in concert venues, film studios, houses of worship, and touring-shows of all levels.

As a PAS, you’ll work on the Hog Family platform, testing a variety of hardware platforms and features. The Hog Family of consoles can be run standalone or in combination to create a networked system of control for small or large venue and show situations.

The Hog software brings an exciting opportunity to work on an exciting product, with the ability to see and watch your work in action at entertainment venues around the world. Our team members partner closely with the product management team to shape the future of entertainment lighting. ETC has a vibrant, active community of users that the team gets to engage with directly.

ETC offers excellent benefits, competitive wages, and a dynamic, fun, and casual environment.

Ideal candidates will possess a minimum of Associate Degree or equivalent production experience. A background in technical show business is a must and we will consider all levels of experience.

We invite you to explore our website and You Tube channel for more information on the company, the Hog Family, and some of the amazing shows we support.

Hog v4.0 Software

• Gain knowledge on a specific product(s) within a product family
• Develop Product Assurance Plans for a specific product(s)
• Analyzes test cases and provides regular progress reports
• Support the product development and maintenance release process through validation testing to assure the quality of the product
• Execute test scenarios to uncover product design defects
• Report product defects via defect tracking database, following defects to resolution
• Acquire and maintain test equipment
• Provide technical support to internal and external customers
• Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist
• Participates in the ISO on the job training
• With assistance provide task completion time estimates
• Become familiar with tools and applications utilized within R&D
• Become familiar with a specific Product family within R&D
• Learn department and corporate policies, procedures and plans
• Schedule and attend identified training classes
• Performs other duties as assigned
• Completes special projects and assignments in a positive and timely manner

• Technical Diploma or Associates Degree in Electronics with 0 – 3 years of job related experience
• Experience in a team environment
• Demonstrates basic written/verbal skills
• Listens/gives constructive feedback
• Good group interaction skills
• Participates as a team member, works effectively in a team environment
• Ability to follow directions and project plans
• Grasps technical concepts and asks for clarification and direction when needed
• Demonstrates basic troubleshooting skills
• Ability to execute pre-written Product Assurance programs for a given Product
• Understands and applies best practices for Product Assurance