Operations Manager - Support Management

JOB TITLE:

Operations Manager – Full-Time

LOCATION:

Columbia, SC

TRAVEL:
Minimal 1-10%

TERRITORY:
Columbia, SC

COMPENSATION: $75,000-$85,000

Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA is uniquely focused on the delivery of high-performance street sweeping, jet‑vac, and environmental services. SCA has built its entire organization, its people, processes, technology, and investments around providing uninterrupted, accountable, and results-driven services tailored to the needs of our clients.

Our mission is to provide essential sweeping and environmental services that support cleaner, safer, and more sustainable communities.

At SCA, you’ll play a key role in driving our mission to keep communities clean and safe across the country. As an Operations Manager, you’ll help shape operations, support our dedicated field teams, and deliver critical services that make a visible impact every day. Whether you're leading people, optimizing processes, or providing essential support, your work will contribute directly to our success—and to the communities we proudly serve.

• Leadership:
  Guide your team with clarity, confidence, and a motivating presence. Build trust through open communication, approachability, and accountability.
• Workplace Culture & Safety:
  Champion a culture that is safe, inclusive, and performance-driven. Promote engagement & ensure compliance with safety policies.
• Strategic & Operational Planning:
  Execute branch-level strategies aligned with company goals. Plan and schedule work weekly or monthly using routing tools to meet customer demand efficiently.
• Financial Management:
  Manage the branch’s profit and loss, making data-driven decisions to drive profitability. Monitor KPIs including revenue, labor costs, maintenance, and safety.
• Revenue Growth:
  Partner with sales to identify & pursue growth opportunities. Support customer retention & account growth through exceptional service.
• Execution & Accountability:
  Set clear goals and metrics, ensuring strong follow-through. Own outcomes by holding yourself and your team accountable for results.
• Staffing & Scheduling:
  Manage staffing levels in alignment with business needs. Oversee daily and weekly scheduling of work crews & ensure optimal route execution.
• Employee Management:
  Track hours, manage pay approvals, and oversee payroll submission. Coach employees on performance, administer discipline when necessary, and foster strong employee relations.
• Analytical Thinking:
  Use data and reporting tools to drive continuous improvement and identify opportunities for operational efficiencies and growth.
• Business Acumen:
  Operate with the mindset of a business owner, solving problems independently, managing resources wisely, and planning for long-term success.
• Relationship Management:
  Build strong, positive relationships with employees, customers, and cross-functional partners. Serve as the face of your branch in the community and with clients.
• Cross-Functional Collaboration:
  
  Partner with HR, Finance, Sales, Maintenance, & other departments to align operations, support initiatives, & ensure service delivery.
• Brand & Service Advocacy:
  Promote and represent the SCA brand with pride, helping to communicate the value of our services and maintain a high standard of professionalism.
• Regular & Predictable Attendance:
  The ability to consistently report to work on time and as scheduled, with minimal unexcused absences. This includes being present and prepared to work throughout assigned shifts, and reliably adhering to start times, breaks, and end times.
• Supervisory:
  This position is responsible for the direct and/or indirect supervision of workers, including but not limited to assigning work, monitoring performance, providing training and guidance, conducting performance evaluations, approving timecards, and participating in hiring, corrective action, and employment decisions as appropriate.

• Experience:
  
  1 year operations…