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Senior Manager, CS Upgrade & Technical Delivery

Job in Columbia, Lexington County, South Carolina, 29228, USA
Listing for: Duck Creek Technologies
Full Time position
Listed on 2026-08-15
Job specializations:
  • Management
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 101000 - 158000 USD Yearly USD 101000.00 158000.00 YEAR
Job Description & How to Apply Below
Location: Columbia

Duck Creek Technologies seeks a Senior Manager, Customer Success Upgrade Technical Delivery Lead to guide the engineering team in defining technical requirements for the Duck Creek application, including security, integration, performance, and operations. You will serve as the primary escalation point for engineering and customer issues and mentor team members across products and customization practices.

You will work on multiple complex projects, drive upgrade strategies, and leverage AI-driven

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Position Requirements
10+ Years work experience
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