Manager of Membership and Annual Giving

Position:Manager of Membership and Annual Giving

Location: Murrells Inlet, SC

Job :124

# of Openings:1

Manager of Membership and Annual Giving

Brookgreen Gardens is a nonprofit cultural institution and National Historic Landmark located in Murrells Inlet, South Carolina. Established in 1931, our mission is to preserve and display American sculpture and regional plants, animals, and historical sites for the education and enjoyment of the public. Spanning over 9,100 acres, Brookgreen includes a renowned sculpture garden, wildlife preserve, botanical gardens, and a rich historical landscape — offering a dynamic and inspiring experience for every visitor.

The Manager of Membership and Annual Giving oversees Brookgreen’s membership and annual giving programs, with responsibility for growing revenue and deepening relationships with members and donors. This role manages membership events, communications, volunteers, and database operations while developing strategies that convert visitors into members and members into donors. As part of the Development team, this position plays a critical role in attracting new members, increasing retention, and building a pipeline for sustained philanthropic investment.

• Manage the organization’s membership and annual giving programs, developing strategies to grow membership, increase retention, and strengthen annual fund support through meaningful member and donor engagement
• Envision and execute multi-channel acquisition and renewal campaigns; develop content for marketing materials and coordinate communications in Brookgreen publications
• Plan and execute member events and engagement opportunities that cultivate lasting relationships between members and the organization
• Manage the Membership Ambassador Program, including office hours, training, appreciation events, scheduling, recruitment, and development of policies and procedures
• Manage data for reporting, campaign analysis, and accuracy; work with key staff to ensure timely and consistent coding and data conversion
• Develop operational procedures to ensure efficient daily operations of the membership program; serve as the team’s point person for the membership CRM
• Manage annual Volunteer and Employee Membership Campaigns; develop ongoing plans for gift memberships, member incentives, and industry-specific promotions
• Serve as the primary point of contact for membership-related inquiries, resolving issues with professionalism and timely, accurate customer service
• Partner with leadership to develop and maintain the membership department budget
• Partner with leadership to develop membership and annual fund strategies aligned with Brookgreen’s mission and growth goals
• Participate in Brookgreen Gardens staff meetings and required trainings
• Provides necessary support and undertakes other appropriate tasks as it relates to the operations of Brookgreen Gardens

• Minimum of five years of experience in membership, fundraising, sales, or account management; nonprofit experience a plus
• Ability to analyze data to drive engagement and revenue decisions
• Proficiency in Microsoft Office Suite; experience with Blackbaud Raiser’s Edge 7 or comparable donor database software strongly preferred
• Outstanding interpersonal, written, and verbal communication skills
• Genuine enthusiasm for connecting with people individually and in group settings
• Ability to work independently and collaboratively in a fast-paced environment, manage competing priorities, and meet deadlines
• High level of professionalism when working with Brookgreen stakeholders and handling confidential information
• Flexibility for occasional evening and weekend hours for events

This is an office-based position. Occasional evening and…