Deputy Director of Business Services

Welcome to South Carolina. The new headquarters of American innovation.

The South Carolina Department of Commerce (S.C. Commerce) is committed to maintaining the state’s long-term competitiveness while building a modern economy - one that is diverse, supporting businesses at every phase of their lifecycle, while allowing people to live and work where they love.

As one of 22 cabinet agencies, S.C. Commerce is the state’s lead economic development agency. Its mission is to create economic opportunities to increase choices for all South Carolinians, which it does by supporting new and existing businesses and partnerships that fuel emerging industries such as life sciences, headquarters, and advanced energy. To drive the state’s advanced energy potential and global impact, S.C. Commerce helped organize the SC Nexus for Advanced Resilient Energy (SC NEXUS), designated as one of 31 federal Technology and Innovation Hubs in 2023.

A national leader in foreign direct investment, South Carolina extends its international reach with representation in Europe and Asia, ensuring the state remains a top, global business destination from launch to legacy.

Job Purpose:

The Deputy Director of Business Services is responsible for and stewards the administrative functions of the division, serving as the liaison to Human Resources, Training, Project Management and Marketing and Communications. This role also leads to divisional operational support, initiatives, projects, and pilot programs, while building collaborative relationships with MOU and other external partners.

Job Responsibilities:

• Lead the design and continuous improvement of division-wide operational systems, supporting the Division Director by managing internal workflows, maintaining systems, and ensuring key procedures run smoothly. Help organize team activities, track documentation, establish ROI for programs, and increase operational efficiency.
• Collaborate with the Division Director, Deputy Director, team managers, and partners to identify emerging needs and opportunities. Guide the identification and development of division projects and initiatives, including defining scope and objectives, overseeing execution throughout the full project lifecycle, and monitoring success metrics. Serve as the division lead for agency projects in collaboration with the agency Enterprise Project Manager.
• Serves as the primary liaison for all human capital support functions within the division. Work in close collaboration with the Division Director and other Deputy Director(s) to support a high-performing team culture by providing consultative support on workforce needs, assisting with staffing and recruitment activities, identifying professional/training development opportunities, and contributing to organizational effectiveness and team engagement initiatives, including planning and mentoring efforts.
• Provides division metrics, oversight and coordination with the Marketing and Communications division to ensure alignment with agency branding, priorities, and messaging. Oversee the intake, prioritization, and approval process for marketing tasks/projects across teams to promote consistency, accuracy, and impact. Focus efforts on storytelling, communication materials, initiatives to strengthen Business Services offerings through videos, social media, articles, and other communication channels.
• Communicate and coordinate of all MOU- and partner-driven initiatives across Business Services to ensure alignment with agency-wide goals, consistency in execution, and elimination of duplication.
• Other duties as assigned.

A bachelor's degree and relevant program management, economic development, marketing, business or other related experience.

Must possess knowledge of Agency's…