Water & Mold Restoration Project Manager

Do you want variety in your job, where every day is different? Do you enjoy leading teams while still rolling up your sleeves to get things done? Are you looking for a career where you can make a difference in people’s lives and the community?

If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as a Mitigation Project Manager!

This is not your typical management role. At Rainbow Restoration, you are helping families and businesses recover after water, mold, fire, and storm-related property losses while leading teams through emergency response and restoration services during some of the most stressful situations customers may face.

We are looking for a strong operational leader who thrives in fast-paced environments, enjoys leading teams, solving problems, managing projects, and supporting technicians in the field. The ideal candidate is self-driven, enthusiastic, organized, customer-focused, and motivated to make a quality difference within our territories.

The Mitigation Project Manager is expected to create high levels of customer satisfaction, fulfill company contractual obligations through timely and profitable delivery of services, work with teams to ensure documentation, billing, and operational standards are maintained, coordinate schedules and dispatch services, oversee mitigation team performance and job completion, and help train future leaders within the Rainbow team.

• Competitive Pay
• 401(k) with Company Match
• 50% of Medical Insurance Costs Covered by Employer
• Company-Paid IICRC Certifications & Continuing Education (including renewals)
• Leadership Development Opportunities
• Career Growth & Advancement Opportunities
• Overtime & Emergency Response Opportunities
• Supportive Team-Oriented Environment

The Mitigation Project Manager oversees residential and commercial emergency mitigation and restoration projects involving water, mold, fire, storm, and other property damage losses.

This role is responsible for managing mitigation technicians, coordinating day-to-day field operations, performing inspections, writing estimates, ensuring quality control, overseeing job profitability, and maintaining exceptional customer experiences throughout the restoration process.

This is not a desk-only management role. The ideal candidate is comfortable leading crews while actively working alongside technicians in the field during water mitigation, mold remediation, structural drying, demolition, containment setup, and emergency response projects.

• Oversee day-to-day mitigation and emergency service operations throughout assigned territory
• Establish and maintain service schedules to ensure all services are delivered efficiently while meeting customer demand and profit margin expectations
• Supervise mitigation technicians including training, coaching, development, and performance management in conjunction with Operations Manager.
• Respond to residential and commercial losses involving water, mold, fire, storm, and other emergency property damage situations
• Perform inspections and manage scope of work on job sites before, during, and after work is completed
• Execute timely, accurate, and profitable estimates
• Write, review, and audit estimates to ensure accuracy and identify deficiencies
• Perform mitigation duties alongside technicians including water extraction, structural drying, containment setup, demolition, moisture mapping, and remediation support
• Ensure all dispatched jobs are responded to in a timely and professional manner
• Monitor job progress, drying goals, equipment usage, timelines, and overall project completion
• Maintain accurate job documentation including moisture logs, notes, sketches, photos, equipment…