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ProCall Center Leader & Team Coach

Job in Cayce, Lexington County, South Carolina, 29033, USA
Listing for: NAPA Auto Parts
Full Time position
Listed on 2026-10-06
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Cayce

NAPA Auto Parts is seeking a Call Center Supervisor to lead the PROCall team, directing daily operations, staffing, and performance targets. The role emphasizes customer service excellence and efficient order processing across multiple markets.

The successful candidate will manage up to 15 agents, hire and train staff, and implement processes to improve productivity while maintaining high customer satisfaction and order accuracy. Travel may be required for coverage.

Consider building your career as a Pro Call Center Leader & Team Coach at NAPA Auto Parts.

Join us at NAPA Auto Parts as our next Pro Call Center Leader & Team Coach in Cayce, SC, United States.

We are currently recruiting a Pro Call Center Leader & Team Coach for our team in Cayce, SC, United States.

This is a great opportunity to take on the Pro Call Center Leader & Team Coach role at NAPA Auto Parts.

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