Marketing & eCommerce Assistant

Job Type: Full-Time, Hourly. Starting Pay Range: $20 – $23 / hour.

Working Hours:

Monday – Friday, 8 AM – 5 PM.

Location:

Greenville, SC 29615.

• 3 to 6 months of hands‑on experience executing marketing or e‑commerce tasks across multiple platforms.

Please note:

Hands‑on graphic design experience isn't required, as creative design is handled by other members of our marketing team. The emphasis of this role is on e‑commerce execution, marketing coordination, and content development.

• Office setting, on‑site
• Moderate to high‑paced work
• Team environment
• B2C and B2B company, family owned
• ~100 employees, one location

You’ll be responsible for tasks across a wide range of areas: writing product descriptions, managing listings, sending email campaigns, engaging with customers on social media, participating in online communities, and conducting competitor research. No two days will look exactly alike, and you’ll often be switching between tasks.

We’re a small team, so the work doesn’t stay in neat lanes. What we value most is someone who reads a task, thinks it through, and gets it done well without needing a lot of back‑and‑forth to get started. You’re comfortable figuring things out, you check your own work, and when something looks off, you say something. You don’t need to be a specialist or a strategist.

You need to be reliable, write well, and care whether your work is actually doing its job, not just whether it’s finished. This role has real room to grow for someone who approaches it that way.

If you’re the kind of person who finds a repair more satisfying than a replacement, or who genuinely has an interest in the automotive industry or electronics, you’ll feel right at home here.

• Create and maintain product listings on Big Commerce, Amazon, and eBay
• Update existing listings for clarity, accuracy, and stronger selling points; sometimes using basic HTML and CSS to match other product descriptions.
• Investigate past orders and customer questions to improve listing content
• Track listing performance and flag what needs attention

• Track and monitor campaign performance: open rates, clicks, and conversions
• Produce blog posts that support SEO and help customers understand our products
• Write product descriptions and website copy that are accurate and informative

• Manage daily interactions across social platforms, comments, DMs, and mentions
• Participate in relevant forums and online groups that lead with helpfulness and community building, not promotion of products
• Maintain a consistent, trustworthy brand voice in every interaction

• Track competitor content strategies, pricing, and ad approaches
• Identify gaps in how we communicate with customers and bring ideas to improve them
• Report on what’s working and what isn’t across the channels you manage

• Listings are accurate, up to date, and improving in performance over time
• Campaigns go out on schedule and have tracked metrics to show improvement over time
• Community engagement builds genuine goodwill
• You surface problems and ideas proactively

• Strong writing and proofreading skills
• Ability to manage several different types of tasks without dropping details
• Comfortable learning new platforms and tools as needed
• Habit of checking whether your work is performing, not just completing it
• Clear, professional communicator

Preferred

• Experience with e‑commerce platforms (Big Commerce, Amazon, eBay)
• Familiarity with email marketing tools and basic performance metrics
• Experience managing social media accounts in a business setting
• Basic understanding of SEO principles
• Familiarity with Meta (Facebook/Instagram) ads
• Basic HTML/CSS knowledge
• Interest in the automotive industry, circuit boards, right to repair, or technical products

• This is not a graphic design or visual design position.
• You will not be creating logos, graphics, illustrations, photography, or video production assets.
• Visual assets are produced by other team members; your focus is written content and listing management.

• Health insurance—eligible 1st of the month after hire
• Voluntary benefits—dental, vision, short‑term and long‑term disability, life insurance
• Paid time off—10 days per year
• Paid holidays—8 days per year
• Stable hours—Monday – Friday, days
• 401(k) with company matching
• Parental leave
• Adoption benefits
• Casual dress code
• Branded clothing allowance
• Free fruit
• Social outings