General Manager

Location: Fort Mill

General Manager Compensation range is $90,000 - $112,000/year + 20% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications and internal pay equity.

A s a General Manager at Cooper's Hawk, you wi ll oversee a dynamic, high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room and a thriving Wine Club community. You'll lead with passion and purpose, ensuring operational excellence, delivering memorable guest experiences, and growing a vibrant Wine Club Community. You'll develop and inspire a team of leaders and team members, working together to deliver uncompromising hospitality.

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
• 401(k) with Company Match
• Health & Flexible Savings Accounts
  - Health and Dependent Care
• Long-Term Disability;
  Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Paid Time Off
• Access to Team Member Relief Program
• Wellness and Mental Health Support
• "Everyday Benefits" Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Team Member Rewards, Milestone Recognition and Referral Bonuses
• Career Development Opportunities

How You Will Succeed

Show Up Ready:
Come prepared, stay sharp, and start strong .

• Oversee all aspects of restaurant operations, including kitchen, front-of-house, retail/tasting room and Wine Club
• Lead all Management and Hourly Team Members as a role model of Cooper's Hawk behaviors and values
• Use tools like POS systems, scheduling software, inventory systems and Microsoft Office to stay organized
• Focus on service execution and uphold all food, service, and facility standards
• Project a professional image to team and guests

Own What You See:
Take responsibility, jump in, and do what needs to be done .

• Approve hourly Team Member hiring decisions
• Mentor and develop managers to lead their teams effectively
• Navigate challenges strategically and ensure policies, systems, and standards are followed
• Be accountable for achieving monthly sales, profit targets, and operational and Wine Club goals

Stay in Sync:
Communicate often, move with your team, and keep service flowing .

• Ensure strong collaboration between kitchen and front-of-house operations
• Lead management meetings and foster open communication across departments
• Involve department managers in achieving financial and operational results
• Partner with the Executive Kitchen Manager and other leaders to drive success

Make It Personal:
Be genuine, listen well, and tailor the experience .

• Represent Cooper's Hawk values and create a respectful, positive and professional work environment
• Support your team with coaching, feedback, and development opportunities
• Ensure every guest receives warm, personalized service that reflects our brand

Add a Touch:
Go beyond the expected to create memorable moments .

• Champion the growth of our Wine Club Community and ensure team members are equipped to promote and grow it
• Celebrate team and individual achievements
• Lead with passion and inspire a culture of excellence and uncompromising hospitality

What You Wi ll Bring

• Must represent Cooper's Hawk values
• Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred
• A minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Extensive food knowledge and standards (Executive Kitchen Manager level)
• Proficient in Microsoft Office Suite
• Preferred certifications include Serv Safe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must be able to work 50-60 hours per…