Stocking Coach, Non-Complex, Management

Overview

Position Summary... What you ll do... Leans and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Tourto Teach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are resolved, and developing and implementing action plans to correct deficiencies with a focus on process improvement to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, budgeting, forecasting and controlling expenses in the area to confirm alignment with sales, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training and mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting and developing qualified associates to meet staffing needs and growth potential. Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying goals and objectives, and measuring progress toward results.

Respect the Individual: builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.

Act with Integrity: upholds high standards of integrity and ethics, models Walmart values, holds self and others accountable, supports Walmart s goal of being regenerative, and promotes belonging, eliminating waste and giving back to the community. Serve Our Customers and Members: delivers results with customer-first mindset and applies EDLP/EDLC models to plans. Strive for Excellence: fosters curiosity, calculated risk-taking, resilience, and continuous learning;

drives improvements and adoption of new technologies.

Walmart offers competitive pay, performance-based bonuses and a broad benefits program. Health benefits include medical, vision and dental; financial benefits include 401(k), stock purchase and company-paid life insurance; PTO and other leave programs are available. Live Better U is a Walmart-paid education benefit program. See program details for eligibility and terms. For information about Benefits and Eligibility, see One.

Walmart.

• Lead and develop teams through training, feedback, and active listening; communicate store operations and change initiatives effectively.
• Model exceptional customer service and manage customer service initiatives and issue resolution; drive process improvements to enhance customer experience.
• Analyze financial performance, manage budgets, and control expenses; ensure merchandising, inventory flow, and shrink mitigation meet goals.
• Hire, train, mentor, and develop hourly associates; set expectations and promote a culture of belonging.
• Coordinate activities with stakeholders; support plans and initiatives to meet customer and business needs; track progress and accountability.

• Minimum Qualifications:
  
  2 years of college; OR 1 year of retail and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• For facilities selling firearms: successful completion of CBC and Firearms Authorized Training; for facilities with ammunition and state-specific requirements: may require a state-issued Certificate of Eligibility.
• Associates must attend and complete required trainings and assessments (e.g., Academy trainings, Open Door trainings).
• Preferred Qualifications:
  
  Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
  Certificate of Completion in People and Business Leadership; experience supervising 5+ direct reports including performance management, mentoring, hiring, and firing.

• Primary
  
  Location:
  
  545 Garden City Connector, Garden City Beach, SC , United States
• State Pay Differential and regional pay considerations may apply based on location and external factors.
• The annual salary range is $65,000.00 - $80,000.00, with potential bonuses and other compensation as applicable.
• This job description includes…