Team Member, Retail

STATEMENT OF THE JOB

Every full or part-time Team Member is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the store. The term "Team Member" applies to the positions of all shifts.

• Observes shift operating hours at all times as assigned by Management
• Performs specific tasks as assigned by Management
• Assists Management in seeing that the store maintains a store inspection grade of at least 90%
• Adheres to all city, county, and state ABC regulations including serving draft beer and wine
• Adheres to all Federal and State Employment and Safety regulations
• Gives all customers prompt and courteous service
• Follows the work schedule as posted, unless a schedule change is arranged with Management
• Stays familiar with the Company Price Book, Operations Manuals, and Bulletins
• Ensures Management is made aware of all sales, cash or operating discrepancies
• Operates shift within company guidelines to achieve sales and profits
• Prepares a shift change report at the completion of shift in accordance with company guidelines
• Properly clocks in and out and signs time card verifying all hours worked
• Notifies Management of any discrepancies in the operating results on the shift report, or cash over on shift conditions in excess of $5.00 within 24 hours
• Rings all sales accurately on cash register
• Accurately posts markups and markdowns, store use of merchandise, voids, refunds, bad merchandise and write-offs within established guidelines
• Advises Management of any personnel situations or policy violations having an adverse effect on store operating performance
• Shares the responsibility for controlling the store inventory
• Advises Management immediately if the bank deposit is not made on a daily basis
• Follows company policy with regard to excessive cash in registers, change fund and safe security
• Follows correct vendor check-in procedures as directed by Management
• Protects company assets at all times
• Keeps coolers, drink boxes, store shelves and displays fully stocked and fronted at all times
• Properly cleans and maintains equipment and high‑margin products such as coffee, fountain drinks, etc. as directed by Management
• Uses correct pricing as listed in the Price Book for all merchandise
• Uses plus‑selling techniques as directed by Store Manager
• Keeps store floors clean at all times, with specific responsibilities assigned by Management
• Checks refrigeration equipment for proper performance a minimum of one time per shift
• Cleans windows, floors, shelving, counters and gas pumps to ensure they remain clean at all times
• Immediately advises Management of any maintenance problems

• Be able to read, understand, and write the English language at the eighth grade level
• Be able to perform, arithmetical calculations at the eighth grade level in order to be able to make change, complete shift reports and account for numbers of a variety of products during vendor check‑in
• Have sufficient visual acuity to check identification for restricted sales
• Be able to read and understand instructions for operating electronic cash registers and other equipment
• Be able to lift up to 50 lbs., carrying cases of milk, soft drinks, beer and juice containers, motor oil, antifreeze, etc. at least once per shift
• Be able to stock shelves and coolers; i.e. open cases, price each item, and put on shelves as high as 6'
• Be able to react to an emergency and take responsible action for the safety of all
• Be able to tolerate exposure to gasoline fumes and cleaning products
• Be able to climb a ladder to clean windows
• Be able to speak and understand English, including the ability to hear the spoken word
• Be able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin
• Ensure that all customers have a clean, friendly and convenient store experience
• Be able to clean the parking lot and grounds surrounding the convenience store; i.e. to pick up trash or to sweep with broom and pick up with dust pan, also to wash down parking lot with water hose
• Be able to enter and work in a cooler at a temperature of 38 degrees up to 20 minutes at a time
• Be able to understand and adhere to all ABC and Health Department regulations
• Be able to understand and follow all Federal, State and local laws and ordinances