Retail Sales Associate, Key Holder

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder committed to building long‑term relationships with guests by providing an unparalleled experience.

• Committed to developing people for promotion from within
• Free‑standing stores, not malls, and close at 07:00
• Entire team eligible for quarterly bonuses

• Ensure each guest feels welcomed, spend quality time, ask questions to learn about needs, preferences, and lifestyle
• Serve as a product knowledge expert; sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist in building a superior customer‑focused sales team by providing ongoing coaching and training for selling skills, behaviors, and operational procedures

• High school diploma or equivalent (college/university degree helpful but not required)
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to lift up to 10 lbs and move up to 50 lbs

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.