Shift Supervisor Deli

Job Description

The role of a CStore SSP at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct various financial transactions while creating a welcoming environment in support of our Company Policies, Core Values and Operations Priorities.

Job duties include providing supporting the Management Team in the management of the entire operation. He or she has responsibility for day-to-day store operations on their assigned shifts. Ensuring delivery of superior customer service, coaching/supervising employees, cash/cash equivalent, inventory and shortage controls, maintaining a safe environment for employees, customers and vendors, maintaining store and lot appearance, food operations, and adheres to and enforces all company programs, policies and procedures.

• Anniversary Bonus ($50 every 6 months)
• Paid time off after 6 months
• 401k Retirement Plan with Company Match/Profit Sharing
• $0.25 weekly fuel discount (per gallon)
• Holiday Savings Club
• Bi-Annual Reviews
• Health Insurance
• Short Term Disability
• Tuition Assistance

The SSP Food and Beverage is responsible for supporting the Food and Beverage Manager in the management of the fresh food and beverage operation within the store, while providing superior customer service and maintaining brand standards. This role is a dedicated resource within the store management team, responsible for executing Company programs and achieving financial results. The Assistant Food and Beverage Manager is required to adhere to and enforce all Company policies and regulatory agency guidelines.

• Assists the Food and Beverage Manager in directing and coordinating staff in providing customer service activities as required by The Spinx Company, Inc. Reviews and acts upon customer requests, complaints, and inquiries to ensure quality customer service.
• Has a shared responsibility for maximizing sales and profits within the Food and Beverage department. Controls store expenses, monitors and corrects shrinkage problems as outlined within the Inventory Management Plan (IMP) and operates within established budgets.
• Assists in coaching team members within the store to ensure compliance with merchandising, pricing, food service and administrative requirements established by The Spinx Company, Inc.
• Plans and prepares work schedules in accordance with Labor Scheduler and assigns employees to specific duties.
• Ensures that the Food and Beverage operation is in compliance with all appropriate, local state and federal regulations including, but not limited to wage and hour laws, age restrictions, equal employment opportunity, fair labor standards, OSHA, DHEC, and regulatory guidelines.
• Conducts customer service, food preparation, safety, and other Company training programs.
• Assists Food and Beverage manager by attending Food Service meetings/classes, coordinating food service training for employees, evaluating performance, implementing disciplinary procedures as required, and properly documenting actions.
• Leads by positive example and demonstrates current ability and knowledge of all store functions, including all point-of-sale related equipment, reporting, food prep, cleaning, stocking, and merchandising.
• Responsible/accountable for the facility, its overall physical image, food quality, maintenance, equipment, safe environment, inventory, cash & cash equivalencies.
• Ensures that DHEC Food Safety expectations are met, achieving a minimum food safety audit score of 97% or better on all DHEC inspections.
• Follows the proper flow of communication as outlined in the Store Operations Communication Guideline (When to Communicate)

Living our Core Values is an essential part of each…