Bar Lead

Summary:

Manages the Wine Bar in planning, organizing, and staffing to optimize profit and meet marketing, financial, and corporate growth objectives by performing the following duties.

Assist the department to maximize gross profit and minimize operating expenses.

Have knowledge of the department and store sales and profit objectives.

Assist customers in the selection and purchase of wine and beer by interacting with customers while in theWine Bar while demonstrating the highest level of customer service. Followthrough on customer requests and special orders. Never be rude to a customer under any circumstance.

Maintain conditions of the baras directed by supervision, within the company.

These functions include the following: ordering, changing kegs,maintaining stock levels, merchandising skills, proper back-stock amounts,cleanliness, placing promotional and operational signs, ringing up sales, special request inventory/procedures, and rotation.

Help manage the check inprocess with Beer & Wine vendors in accordance to company policies and procedures. These responsibilities mustbe done in accordance with Harris Teeter's policies and applicable laws.

Bar and back-stock area well managed; neat, clean, organized, inventory levels within corporate guidelines and safe from harm or theft.

Adhere to the customer service and merchandising guidelines that are communicated through corporate merchandising.

Have a thorough knowledge ofand comply with all state and local ABC laws and regulations.

Follow all health and safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards.

Meetwith Vendors to order kegs for bar

Createdaily keg line up

Workwith Wine Consultant to discuss wines to be poured at bar, such as promotional wines, preferred style of wine based on customer reviews, special pricing,excess stock.

Interview and train new staff

Schedule staff for bar. Work with non-perishable

Co-Manager to assist in coverage for bar, as needed.

Create,plan and manage special events:
Oktoberfest, St. Patrick’s Day, Black Friday,Tap Takeovers, meet/greet breweries, etc.

Workwith vendors to create promotional posters and secure promo items for events

Workwith Meat Manager & Fresh Foods Manager for special events, cross promotional opportunities and wine/beer & food pairings

Planand execute daily bar events; trivia etc.

Keep management updated on operational or customer issues that arise during barhours

Order supplies, for example :
Co2, Argon, Nitrogen, make your own 6 packs, dish detergent & wine glasses

Workwith craft beer representatives to maintain clean draft lines. The representatives are to clean the draft lines bi-weekly

Workwith vendors to keep a sufficient amount of beer glasses, coasters etc. for bar

Wine Consultant and Bar Lead cross train so they may cover each other’s job duties

Maintain a clean and safe working environment

Knowledgeable of state liquor laws

Understand how to assist a customer who may have had too much to drink

Assist customers with special orders. Work with vendors to assist in fulfilling special orders.

Assist wine & beer samplers in the location of product and where to setup and logwines sampled

Assist customers and home shoppers in locating wine and beer

Serve customers at the bar

Workwith Event Station to promote food & bar

Createan engaging “family” experience

Analytical
- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Design
- Demonstrates attention to detail.

Problem Solving
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops…