Business Development Associate - Intangible Sales

Are you someone who thrives on building relationships, making connections, and creating opportunities? Do you enjoy being out in the community, networking, and helping clients find solutions during difficult situations? Are you motivated by growth, goals, and being part of a high-performing team?

If so, we may have the perfect opportunity for you at Rainbow Restoration as a Business Development Representative!

Team Rainbow is growing, and we are looking for someone hungry to continue growing with us. This is not your traditional sales role — you are not selling a product off a shelf. You are representing an industry-leading service brand built on trust, responsiveness, and high-quality restoration services when customers need help the most.

In this role, you are often the very first point of contact on a job and have the opportunity to create a positive, lasting relationship with clients and referral partners from the beginning.

• Competitive Base Salary + Incentive Opportunities
• Health, Medical, Dental & Supplemental Insurance
• PTO & Holiday Pay
• 401(k) with Competitive Company Match
• Professional Development Opportunities
• Company Technology & Sales Tools Provided
• Networking & Community Engagement Opportunities
• Career Growth Within a Growing Organization

The Business Development Representative is responsible for developing and maintaining relationships with referral partners, clients, property managers, adjusters, and other decision‑makers within assigned sales verticals. This role focuses on both generating new business opportunities and maintaining strong relationships with existing clients and accounts.

This position combines sales, networking, relationship management, customer service, and account management responsibilities in a fast‑paced and highly relationship‑driven environment.

• Cold call and prospect potential clients to schedule meetings and develop relationships
• Meet with prospective clients to present company services and solutions
• Attend networking events, trade associations, community events, and business functions to build referral relationships
• Travel throughout assigned geographic territory to maintain client relationships and identify new opportunities
• Develop and maintain a strong referral network and book of business
• Work with leadership to support territory‑specific marketing initiatives and campaigns
• Create value‑driven relationships focused on long‑term partnerships rather than transactional sales
• Maintain consistent sales activity and meet established KPI expectations

• Serve as a primary point of contact for clients and referral partners
• Build trust and maintain ongoing relationships with existing customers
• Make weekly contact with clients that have active jobs to ensure satisfaction and communication alignment
• Maintain regular contact with prospective and inactive clients to generate future opportunities
• Coordinate with Operations and Project Management teams regarding job progress and customer needs
• Respond promptly and professionally to client concerns, questions, and service‑related issues
• Maintain a strong understanding of restoration industry processes and terminology

• Enter and maintain contact records, activity updates, and sales notes within CRM systems
• Maintain accurate reporting and relationship tracking within the CRM platform
• Update sales pipelines, relationship maturity tracking, and opportunity status
• Assist with database audits and contact management initiatives
• Utilize CRM dashboards and reporting tools to track sales activity and opportunities

• Strong relationship‑building and networking abilities
• Self‑motivated with a high level of initiative and follow‑through
• Excellent communication skills both verbally and in writing
• Comfortable speaking with business owners, executives, property managers, and decision‑makers
• Strong organizational and time‑management skills
• Ability to work independently while collaborating across departments
• Ability to adapt quickly and think on your feet in fast‑paced environments
• Professional…