Business Development Associate - Intangible Sales

Location: Chapin

Are you someone who thrives on building relationships, making connections, and creating opportunities? Do you enjoy being out in the community, networking, and helping clients find solutions during difficult situations? Are you motivated by growth, goals, and being part of a high-performing team?

If so, we may have the perfect opportunity for you at Rainbow Restoration as a Business Development Representative!

Team Rainbow is growing, and we are looking for someone hungry to continue growing with us. This is not your traditional sales role — you are not selling a product off a shelf. You are representing an industry-leading service brand built on trust, responsiveness, and high-quality restoration services when customers need help the  this role, you are often the very first point of contact on a job and have the opportunity to create a positive, lasting relationship with clients and referral partners from the beginning.

Benefits & Perks Competitive Base Salary + Incentive Opportunities Health, Medical, Dental & Supplemental Insurance PTO & Holiday Pay
401(k) with Competitive Company Match Professional Development Opportunities Company Technology & Sales Tools Provided Networking & Community Engagement Opportunities Career Growth Within a Growing Organization Position Summary The Business Development Representative is responsible for developing and maintaining relationships with referral partners, clients, property managers, adjusters, and other decision-makers within assigned sales verticals. This role focuses on both generating new business opportunities and maintaining strong relationships with existing clients and accounts.

This position combines sales, networking, relationship management, customer service, and account management responsibilities in a fast-paced and highly relationship-driven environment.

Sales & Marketing Responsibilities Cold call and prospect potential clients to schedule meetings and develop relationships

Meet with prospective clients to present company services and solutions

Attend networking events, trade associations, community events, and business functions to build referral relationships

Travel throughout assigned geographic territory to maintain client relationships and identify new opportunities

Develop and maintain a strong referral network and book of business

Work with leadership to support territory-specific marketing initiatives and campaigns

Create value-driven relationships focused on long-term partnerships rather than transactional sales

Maintain consistent sales activity and meet established KPI expectations

Relationship & Account Management Responsibilities Serve as a primary point of contact for clients and referral partners

Build trust and maintain ongoing relationships with existing customers

Make weekly contact with clients that have active jobs to ensure satisfaction and communication alignment

Maintain regular contact with prospective and inactive clients to generate future opportunities

Coordinate with Operations and Project Management teams regarding job progress and customer needs

Respond promptly and professionally to client concerns, questions, and service-related issues

Maintain a strong understanding of restoration industry processes and terminologyCRM & Administrative Responsibilities Enter and maintain contact records, activity updates, and sales notes within CRM systems

Maintain accurate reporting and relationship tracking within the CRM platform

Update sales pipelines, relationship maturity tracking, and opportunity status

Assist with database audits and contact management initiatives

Utilize CRM dashboards and reporting tools to track sales activity and opportunities

Required Skills & Abilities Strong relationship-building and networking abilities

Self-motivated with a high level of initiative and follow-through

Excellent communication skills both verbally and in writing

Comfortable speaking with business owners, executives, property managers, and decision-makers

Strong organizational and time management skills

Ability to work independently while collaborating across departments

Ability to adapt quickly and think on your feet in fast-paced environments

Profession…