Senior Lead Platform Activation Architect

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Lumen connects the world by helping customers bring people, data, and applications together quickly, securely, and effortlessly. We are building a culture and company from the people up, grounded in teamwork, trust, and transparency — because people power progress. In this role, you will help bring that promise to life by making the Lumen Platform tangible, compelling, and actionable for customers.

The Senior Lead Platform Activation Architect will be a key member of Partner/Product, Readiness, Incubation, Storytelling and Motion (PRISM), Lumen’s outbound, demo‑led platform activation team. PRISM partners across Product, Technology, Sales, and the ecosystem to take Lumen Validated Designs and solutions to market through customer‑centric narratives, interactive demos, workshops, webinars, and proof‑of‑value experiences.

This role bridges the builder-architect and the storyteller: technical enough to architect and build real, working demos, and compelling enough to make a customer feel the outcome. We are looking for a customer‑facing technology evangelist who can understand complex solutions, translate them into business outcomes, and confidently tell a compelling story in front of customers, partners, sellers, and decision makers. The ideal candidate brings strong technical fluency, executive presence, curiosity, and creativity with the ability to think from the customer’s point of view and show how Lumen’s platform capabilities solve real business problems.

This role is ideal for someone energized by building something new, shaping go‑to‑market motions, and helping customers see what is possible with Lumen across cloud, networking, security, AI, partner technologies, and validated design experiences.

This is a remote opportunity open to candidates located anywhere in the U.S.

• Translate Lumen Validated Designs (LVD) into customer‑centric activation experiences, including narratives, demos, workshops, webinars, proof‑of‑value engagements, and field‑ready enablement assets.

• Build and deliver compelling customer stories that lead with business outcomes, buyer personas, and real‑world use cases — not just technical features or product capabilities.

• Design, build, and present interactive demos that make the Lumen Platform tangible for customers and clearly show how solutions work across the full end‑to‑end architecture.

• Bring strong stage presence to customer sessions, seller enablement moments, webinars, workshops, and partner‑led engagements; confidently facilitate conversations with both technical and business audiences.

• Partner across Product, Technology, Engineering, Marketing, Sales, and ecosystem partners to shape activation strategies, gather field signals, and refine solution narratives based on customer feedback.

• Help incubate new product‑led and partner‑led go‑to‑market motions before they scale, then develop repeatable frameworks, assets, and enablement that allow the field and partner teams to carry the motion forward.

• Apply the LVD and Demo Center of Excellence framework to ensure demos and activation experiences are validated, interactive, outcome‑oriented, and aligned to the customer’s sales moment, decision points, and required level of technical depth.

• Use modern AI and productivity tools, such as Claude, Copilot, Gemini, or similar platforms, to support storytelling, rapid prototyping,…