Sales & Client Experience Coordinator

Location: Columbia, SC

Schedule: Monday-Friday, 8:30 AM-5:00 PM, with occasional evenings or weekends for events

Starting Pay: $18 per hour, based on experience

Commission Opportunities: Available after 30 days, based on eligibility

Insurance Benefits: Available after 60 days, based on eligibility

Veterans Fence and Supply is looking for a professional, outgoing, and highly organized Sales & Client Experience Coordinator to support our Savannah and Columbia locations.

This is a growth-focused role for someone who has sales experience, enjoys connecting with people, and understands that successful sales require more than a great conversation. Strong organization, accurate documentation, consistent follow-up, and dependable execution are all essential.

The position will begin with outgoing client communication, sales follow-up, front-office support, and networking. As the person becomes trained in our products, systems, and processes, the role is intended to develop into inside sales, including preliminary estimates, material sales, and other sales opportunities handled from the office.

We're looking for someone who is professional and mature while still being upbeat, personable, and naturally engaging. The right person will be quick on their feet, comfortable starting conversations, and able to balance multiple priorities without losing track of important details.

• Make outgoing calls to current, past, and potential clients
• Follow up after estimates and help move open sales opportunities forward
• Complete quality follow-up calls throughout the client experience
• Ask satisfied clients for reviews and referrals
• Reconnect with past clients and identify additional opportunities
• Communicate professionally while keeping conversations natural and engaging
• Document every interaction, update, and next step in the CRM

• Make outgoing calls to current, past, and potential clients
• Follow up after estimates and help move open sales opportunities forward
• Complete quality follow-up calls throughout the client experience
• Ask satisfied clients for reviews and referrals
• Reconnect with past clients and identify additional opportunities
• Communicate professionally while keeping conversations natural and engaging
• Document every interaction, update, and next step in the CRM

• Serve as backup for incoming calls, messages, and lead management
• Be fully trained to respond to inquiries and schedule estimate appointments
• Work closely with Sales Representatives to support their calendars and follow-up needs
• Gather accurate project information from potential clients
• Respond to website, email, text, and social media inquiries when needed
• Route questions and messages to the appropriate person or department
• Help track leads and ensure opportunities do not fall through the cracks
• Maintain complete and accurate notes in company systems

• Provide preliminary estimates and ballpark pricing from the office
• Assist clients with material-only purchases
• Explain fencing products, options, basic pricing, and next steps
• Identify additional sales opportunities during client conversations
• Support the administrative, marketing, and communication sides of the sales process
• Develop the product knowledge needed to confidently guide clients through their options

• Help plan, organize, and manage community events and networking opportunities
• Attend events and represent Veterans Fence professionally
• Build relationships with local businesses, organizations, and potential referral partners
• Assist with referral programs, promotions, and community outreach
• Help maintain marketing merchandise, printed materials, displays, and event supplies
• Follow up with contacts and opportunities generated through events and networking

• Previous experience in sales, client service, office coordination, or a related role
• Comfortable making outgoing calls and asking for reviews, referrals, and next steps
• Strong written and verbal communication skills
• Professional and mature with a friendly, engaging personality
• Highly organized and capable of managing multiple conversations, tasks, and priorities
• Able to think quickly and respond confidently during client conversations
• Comfortable learning product information and discussing pricing
• Confident using computers, smartphones, and online platforms
• Proficient with or able to quickly learn Google Workspace, CRMs, shared calendars, scheduling tools, and other…