Utility Worker

Under general supervision, the Route Technician performs tasks such as reading meters, recording data, troubleshooting, and turning on or off services. Performs other customer service duties as required.

• Reads and records meter readings. Rechecks readings as needed to ensure accuracy for billing purposes.
• Troubleshoots and repairs non-read accounts. Notifies Route Tech Supervisor if additional work order is needed.
• Detects meter defects through visual inspection and handheld device; reviews and verifies meter readings indicating unusually low or high consumption; re-checks meters as necessary.
• Performs minor cleaning, maintenance and repairs of water meters; removes old meters and installs replacement meters as needed.
• Installs meters for new customers.
• Installs and maintains MXU devices.
• Conducts field testing and calibrations on water meters.
• Disconnects services for non-payment and re-connects services as directed.
• Turns on, turns off, or transfers water services for customers; turns off services in emergencies as required.
• Receives and responds to customer inquiries, requests for assistance, and complaints.
• Assists in investigating water theft.
• Prepares and records daily work order updates. Reports meter defects and unusual conditions to the Route Tech Supervisor or Route Tech Lead as necessary.
• Maintains assigned vehicle and equipment.
• Operates a vehicle and equipment including a hand-held computer, tablet, hand, and power tools.
• Attends training, meetings, and workshops to enhance job knowledge and skills.
• Works in an environment as to follow all District safety programs.
• Maintains proper maintenance and cleanliness of all District equipment and vehicles as they pertain to the Route Department.
• Other duties may be assigned as determined by Management.

• Familiar with common hand tools and equipment used in basic maintenance or construction.
• Knowledge of hazards and safety precautions required on a construction site.
• Ability to lift and carry 40 pounds occasionally.
• Ability to communicate effectively within the Route Department and other departments as needed.
• Ability to read and comprehend safety manuals, signs, maps, etc.
• Ability to work outdoors under varying weather conditions and terrain.

High school diploma or general education degree (GED).

A valid driver’s license is required.

The employee shall be compensated on an hourly, 40-hour work week pay scale with overtime available. Employee will be paid bi-weekly (26 times per year).

Pay is based on skills, education, experience, etc.