Plumbing Service Manager

Cool Care Heating, Air, Plumbing and Refrigeration | Columbia, SC

We've proudly served homeowners and businesses throughout Columbia, SC, for more than 20 years. As a family-owned company, we are committed to delivering honest, dependable service while providing exceptional customer care.

We are currently looking for a Plumbing Service Manager to join our team! This position is responsible for the management and organization of the service plumbing department.

Position: Plumbing Service Manager

Pay: $30.00 - $40.00 per hour

Work Hours: Monday Through Friday | 7:00AM - 5:00PM | Overtime as Needed

What We Provide:

• Company vehicle and fuel card
• Competitive hourly wages with monthly performance bonuses
• Rinnai Authorized Dealer
• Ongoing training and career development opportunities
• Employee appreciation events
• Stable, year-round employment with no seasonal layoffs

Benefits

• Medical insurance - 75% employer paid
• Supplemental insurance options
• 6 Paid holidays
• 80 hours of paid time off
• Company uniform

What You'll Be Doing:

• Managing the service operation of the plumbing department
• Overseeing the daily dispatching and efficiencies of the plumbers
• Customer relations
• Reviewing all billing and warranty claims
• Communication with other managers in respect to their warranty and installation needs
• Responsible for making sure all plumbers are properly trained
• Oversee all aspects of the plumbing service department and ensure its continued profitability and growth

What We're Looking for:

• 3 + years management experience in HVAC and or plumbing or combination of education and experience
• 3 + years' experience in both resident and commercial plumbing desired
• Advanced customer service experience
• Advanced communication skills
• Experienced with Microsoft Word, Excel and Outlook
• Organized with excellent follow up skills
• High school diploma or equivalent
• Valid driver's license and insurable driving record

Please do not call our office - Thank you