Wage and Inspector - York

Overview

The Maine Department of Labor and its Bureau of Labor Standards are seeking motivated individuals to join the Wage and Hour Division as Wage and Hour Inspectors. This position focuses on wage and hour law enforcement and education. The Inspector will help ensure that workers across Maine are treated fairly by educating employers and enforcing state labor laws related to child labor, minimum wage, overtime, rest breaks, payroll records, and other workplace standards.

• Get out into the community to educate employers and workers about Maine’s labor laws and requirements.
• Visit employers to conduct workplace inspections as part of the Strategic Enforcement Initiative, focusing on industries where labor violations are most common.
• Provide information and resources to help workers and employers resolve problems.
• Engage in conflict resolution to quickly address complaints involving final pay, paystubs, breaks, and similar issues.
• Dig into investigations of systemic or pervasive labor violations by interviewing people, auditing records, and collecting evidence to determine what happened and how to resolve it.
• Use technology to support your work in innovative ways.
• Collaborate with partners in local communities, the Maine Department of Labor, other state agencies, and the U.S. Department of Labor.
• Contribute new ideas to ever-evolving labor standards enforcement efforts.

• Communication: Interview people from diverse backgrounds, share information one-on-one and in group settings, testify in agency and court hearings, and tailor spoken communication to varied audiences. Strong writing skills are essential, including the ability to write clearly and in plain language across different formats such as emails, letters, and reports.
• Conflict Resolution: De-escalate conflict and help resolve workers’ complaints in a neutral, professional, and solution-oriented manner.
• Critical Thinking: Collect and review evidence to determine whether a labor violation occurred, assess facts objectively, evaluate evidence, draw logical conclusions, and make sound recommendations regarding potential citations.
• Collaboration: Build and maintain effective working relationships, particularly in a hybrid work environment, and work as part of a team with community and government partners.
• Computer
  
  Skills:
  
  Proficiency with Microsoft Office applications, including Excel, Outlook, and Word; experience managing and documenting work in an electronic case management system; and skill at performing accurate mathematical calculations using Excel.
• Coordination: Manage dynamic caseloads and multiple deadlines while working independently and collaboratively; organize and prioritize work, manage competing demands, seek assistance when needed, and ensure tasks are completed accurately and on time.

• Combination of education, training, and/or experience in Business/Public Administration, Social Sciences, or a related area AND demonstrated experience involving extensive public contact, public speaking, complaint investigation/resolution, mediation, or a directly related area.

• Interviewing: Experience interviewing people in a variety of contexts such as journalism, human resources, insurance claims, law enforcement, or similar work that involves gathering and assessing information through conversation.
• Auditing: Experience auditing or reviewing financial, timekeeping, or other technical records to identify discrepancies or ensure compliance.
• Customer Service: Experience providing services to the public in retail, tourism, health care, public service, volunteerism, or other customer-focused environments.
• Curiosity: Analytical mindset to approach inspections and investigations with objectivity, persistence, and an open mind.
• Perpetual Learning: Eagerness to learn and share new ideas and information that support effective enforcement and continuous improvement.

• Work‑Life Balance – 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
• Health Insurance Coverage – State pays 85‑100% of employee‑only premiums.
• Dental Insurance –…