Adult Protective Services Team Leader

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

• The Adult Protective Services Team Leader is responsible for overseeing daily program operations, supervising staff, and ensuring the delivery of protective services to vulnerable adults in accordance with state policy and best practices. Coordinates workloads, monitors performance, and provides guidance to ensure timely, appropriate interventions that promote safety, well-being, and the least restrictive environment. Acts as a liaison with state partners and community stakeholders, ensures compliance with reporting and documentation requirements, and supports program accountability through data review and quality assurance.
  
  Provides support during emergency response operations to maintain continuity of services.

• Supervises APS staff by coordinating workloads, assigning responsibilities, and conducting case reviews of assessments, service plans, and documentation in CAPSS. Ensures services are delivered in a timely, appropriate manner that promotes client safety, dignity, and self-determination. Maintains compliance with documentation standards and may carry a limited caseload, support other counties, and participate in on-call rotation as needed.

• Monitors and evaluates staff performance through review of APS batch reports and other performance data. Holds staff accountable for meeting program goals and delivering effective protective services while ensuring interventions align with the least restrictive environment appropriate to each client.

• Coordinates communication and collaboration with community partners, clients, families, and internal staff to support program operations, strengthen service delivery, and maintain effective working relationships across disciplines.

• Assesses the vulnerable adult's ability to secure long-term services to include but not limited to: redirecting funds, securing a guardian or conservator, filling out appropriate documents for emergency services and connecting to probate or family court.

• Coordinates and serves as the liaison with the State Office of the Adult Advocacy Division and ensures that reports and paperwork are completed within time frames established by APS policy including but not limited to Critical Incident Reports, Medicaid Reports and Emergency Funds paperwork.

• Assesses and supports clients’ access to long-term services, including facilitating financial resources, guardianship or conservatorship, emergency services, and coordination with probate or family court as appropriate.

• Serves as liaison with the State Office and Adult Advocacy Division. Ensures required reports, referrals, and documentation are accurate, complete, and submitted within established time frames, including Critical Incident Reports, Medicaid documentation, ACP, Mental Health, OIDD, and Emergency Funds.

• Supports emergency response operations, including Red Cross sheltering and disaster-related services; coordinates documentation, monitoring, and development of client emergency plans.

• Performs other related duties as assigned.

A Bachelor's Degree in Social Work, Human Services, Public Administration or a related field and three (3) years experience in Human Services or Social Services Programs.

A Master's Degree or higher in Social Work, Human Services, Public Administration or a related field and one (1) year of experience in Human Services or Social Services Programs.

Must possess a valid driver's license and have access to and be able to…