Senior Specialist - Program & Project Management

Role Summary

We are seeking a Senior Project Manager to lead and deliver complex enterprise wide Sales Technology initiatives within Corporate Systems. This role is responsible for managing end to end project execution across Salesforce platforms Client Data Hub CDH AI transformation initiatives and enterprise integrations.

We are seeking a Senior Project Manager to lead and deliver complex enterprise wide Sales Technology initiatives within Corporate Systems. This role is responsible for managing end to end project execution across Salesforce platforms Client Data Hub CDH AI transformation initiatives and enterprise integrations. The Senior Project Manager partners closely with Product Owners Salesforce Architects developers integration teams data teams and business stakeholders to drive delivery of projects spanning CRM SalesforceeCRM1FD data platforms Snowflake CDH AI capabilities Ask CDH Agent force and enterprise integrations.

This role operates within established Corporate Systems governance processes ensuring alignment with intake prioritization Clarity Jira release management and FARM compliance requirements.

This role operates as a Senior individual contributor within the Corporate Systems Sales Technology organization responsible for managing strategic and high impact initiatives across multiple platforms and delivery teams 8 to 12 years of experience in enterprise project management technology delivery or program execution roles Leads large scale initiatives spanning Salesforce CDH AI and enterprise integrations Owns execution across the full project lifecycle intake planning delivery release postproduction support Drives alignment across cross functional teams including business technology data and integration partners Accountable for delivery within enterprise governance frameworks including Clarity Jira and FARM processes.

Lead end to end delivery of Sales Technology projects including Salesforce platform enhancements CDH initiatives and AI transformation programs Manage project lifecycle activities including intake scoping planning design coordination development tracking testing release and postproduction stabilization Ensure project deliverables are aligned with roadmap priorities release cycles and enterprise delivery standards Drive execution across multiple concurrent projects and work streams ensuring dependencies risks and timelines are actively managed and communicated.

Manage project intake processes ensuring all requests are properly captured categorized and aligned to enterprise prioritization frameworks Partner with leadership to align work across business led initiatives and assign delivery ownership based on portfolio segmentation Ensure projects are properly created and tracked in enterprise tools Clarity and Jira including creation of project frameworks features and tasks Coordinate with governance bodies such as the Sales Technology Change Management Committee to ensure alignment with roadmap prioritization and release planning.

Maintain accurate project tracking across Clarity including status budget alignment and milestone progress Develop executive level reporting and status updates including project health risks dependencies and delivery metrics Drive transparency into project readiness including identifying projects not ready for approval due to incomplete plans or documentation Support alignment between project execution and SOWs funding approvals and program level financial oversight.

Establish and maintain Jira structures including epics features and user stories to support delivery teams Partner with development teams to ensure proper backlog grooming sprint planning and execution tracking Ensure all work Salesforce CDH integrations AI is properly decomposed and tracked for delivery visibility and audit readiness Drive consistency in task breakdown time tracking and delivery alignment across projects.

Ensure adherence to enterprise release management processes including change requests approvals and deployment governance Coordinate FARM requirements ensuring required documentation is captured and attached to change requests for successful approvals Partner with engineering and Dev Ops teams to align project deliverables with release schedules deployment pipelines and environment readiness Identify and mitigate delivery bottlenecks caused by governance or documentation gaps.

Manage projects spanning Salesforce eCRM 1FD Experience Cloud CDH Snowflake and AI initiatives. Coordinate complex integrations across Salesforce Docusign data platforms and external applications.

Actual compensation within the range will be dependent upon the individual's skills, experience,…