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TS​/SCI End User Support Specialist - VIP & Secure

Job in South Charleston, Kanawha County, West Virginia, 25303, USA
Listing for: CDW
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

CDW is seeking a Service Desk Analyst to provide Tier 1 and Tier 2 end-user support in a secure customer environment. You will handle incident intake, troubleshooting, resolution, ticket management, and timely escalation to Tier 3 when advanced expertise is required.

Responsibilities include ticketing, user communications, basic network triage, and supporting Office applications, email, and business apps. A TS/SCI clearance is required at hire, with a focus on security and precise documentation.

Consider building your career as a TS/SCI End User Support Specialist - VIP & Secure at CDW.

As a TS/SCI End User Support Specialist - VIP & Secure, you will play an important part at CDW in WV, United States.

We invite applications for the TS/SCI End User Support Specialist - VIP & Secure position located in WV, United States.

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