Administrative Associate II - Western Region Office

Agency Adult Correction Division COO - OPS - Institutions Operations

Job Classification

Title:

Administrative Associate II (S)

Position Number:  | Grade: NC02

Location:

North Carolina Department of Adult Correction Western Region Office, Valdese, NC (Burke County)

Reports to:

Administrative Officer I

This position is responsible for switchboard operations and providing clerical support within the Western Region Office. Job responsibilities include, but are not limited to:

• Serve as the first point of contact for visitors, staff, and the public by providing professional customer service in person and through switchboard operations.
• Perform a variety of administrative support duties, including typing, correspondence, recordkeeping, filing, database management, and document preparation.
• Schedule appointments, answer inquiries, and distribute information to staff, other Department of Adult Correction facilities, partner agencies, vendors, and the public.
• Maintain office operations by processing usage orders, managing inventories, reconciling P‑Cards, and supporting site security functions.
• Operate and maintain office equipment while ensuring accurate and timely completion of administrative tasks.
• Maintain confidential records and information in accordance with Department policies and procedures.
• Collaborate with office support and administrative staff to ensure efficient daily operations and provide assistance with special projects and other duties as assigned.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.

• Documented knowledge and use of Microsoft Office Suites.

$31,200.00 – $51,249.00

• Health Insurance options
• Retirement Plans – NCFlex
• Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave

Posting will close at 11:59 P.M. the night before the End Date.

The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, known limitations related to pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices.