Master Technician

Role Summary

Location:

Stellantis &You Brentford (Transport Avenue)

Contract:

Permanent Full Time

Salary:
Negotiable depending on experience

Master Technician

We are looking for an experienced vehicle technician, at the forefront of technical and diagnostic ability to spearhead our technical excellence across the Stellantis products, including Hybrid, EV and soon Hydrogen vehicles. A passion to learn and share knowledge is essential to your work as part of a successful aftersales team.

You will need an NVQ in Motor Vehicle Technology through IMI or City & Guilds Level 3 as a minimum, as well additional manufacturer training recognition.

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

• Company Car Scheme:
  Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts:
  Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension:
  Benefit from a generous employer pension contribution of up to 7%.
• Annual Holiday:
  Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
• Reward Gateway:
  Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
• Family-Friendly Policies:
  Take advantage of enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme:
  Prioritize your wellbeing with access to counselling, practical information, and digital resources.
• Occupational Health:
  We re committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.
• Personal Accident Insurance:
  Enjoy worldwide personal accident cover as part of our employee benefits package.
• Training Opportunities:
  Access a range of training initiatives and e-learning resources to support your professional development.
• Shared Incentive Plan:
  Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
• Health Cash Plan:
  Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
• Access to our Technician Upskill Programme
• Toolbox Insurance
• Paid sick leave upon completion of Probationary period.

• Diagnose complex symptoms across the whole range of vehicle systems, as well as conduct routine service & repairs.
• Ensure Quality and a first time fix to delight our customers every time.
• Communicate with customers to fully understand their reported issue.
• Feedback resolutions to the Stellantis technical platforms.
• Develop your skills & knowledge to stay at the forefront of vehicle technology, including EV.
• Lead by example continually demonstrating best practice to your colleagues.
• Assist and train your colleagues with technical assistance.
• Complete video vehicle health checks to highlight any issues & sell-up opportunities.
• Maintain a clean & safe work bay.
• (Complete MOTs in line with DVSA standards.) – if on job req

“I start my day by checking bookings for the near future where I make contact prior to the visit to gather more information to speed up the repair process on the day of booking. I then go to workshop control to collect my first job of the day, as a Master Technician I get involved with the majority of diagnostics appointments whereby the customer reports a fault and I am to determine the cause and what is required to rectify the problem, when parts have been delivered I then complete the repairs.

Whilst doing…